topic Re: This page seems to be wrong in Plusnet Feedback

This page seems to be wrong

Oldjim — Mon, 11 Apr 2011 17:31:14 GMT

http://www.plus.net/support/broadband/speed_guide/upload_speeds.shtml

Quote
Line Speed depends on the type of broadband you have. Most customers have Max DSL.
Fixed speed: up to 256Kbps
Max DSL: up to 448Kbps
Max Premium: up to 832Kbps
ADSL2+: up to 448Kbps

Re: This page seems to be wrong

pierre_pierre — Mon, 11 Apr 2011 17:41:49 GMT

I am on Value and ADSL2+

Re: This page seems to be wrong

Jaggies — Mon, 11 Apr 2011 17:50:05 GMT

I'm on Extra on ADSL2+

Don't forget that PN default to capping upstream on ADSL2+ installations - you need to ask for it to be uncapped, which in my case gives the above figure.

Re: This page seems to be wrong

Peter_Vaughan — Mon, 11 Apr 2011 17:56:20 GMT

The ADSL2+ figure is the default speed that Plusnet place people on when moving them to 21CN/ADSL2+, so for the majority it will be correct. It does not account for when the speed is uncapped, when it will no longer be a fixed figure but depend on line quality. As uncapping is a customer request it can't be shown as the default for the package.

Re: This page seems to be wrong

adamwalker — Wed, 13 Apr 2011 08:52:54 GMT

I don't think we need a poll to tell that's wrong I'll get that raised. Cheers Jim.

Re: This page seems to be wrong

adamwalker — Wed, 13 Apr 2011 09:05:26 GMT

FYI I've raised problem 66612 with regards to this.