https://community.plus.net/t5/Plusnet-Feedback/useage-feedback/m-p/803374#M26531 I use my email qiete a lot for my occupation, but it is just a tiny amount compared to most people and I did not know that I had a limit. So when I got a warning to say I was near my limit I was surprised. Now I cannot help but go over my limit.<BR />I looked back over my useage and it was between 3 and 4 GB per month. This month was an average month so I cannot understand how I have used the amount shown. It does not help that the usage chart is in KB, MB and GB which makes it very confusing. I have recently gone on to facebook but that was after the big useage shown. Are you measuring all the time I have Plusnet up or when I am actually useing it ? I ask this because sometimes I leave it up not doing anything whilst I am on my laptop that does not have internet, then coming back to it ittmitantly when I need to use it. I can not just change to another supplier which I would like to do because the price of your very limited service then becomes expensive for what it is, as my Email address is in a NSH directory and noone would be able to contact me until another directry is printed and distribited.<BR />So I would like to know why my usage is suddenly so high ? I would like the useage chart to be made simple like your service. Sat, 02 Apr 2011 09:25:49 GMT annettes 2011-04-02T09:25:49Z https://community.plus.net/t5/Plusnet-Feedback/useage-feedback/m-p/803374#M26531 I use my email qiete a lot for my occupation, but it is just a tiny amount compared to most people and I did not know that I had a limit. So when I got a warning to say I was near my limit I was surprised. Now I cannot help but go over my limit.<BR />I looked back over my useage and it was between 3 and 4 GB per month. This month was an average month so I cannot understand how I have used the amount shown. It does not help that the usage chart is in KB, MB and GB which makes it very confusing. I have recently gone on to facebook but that was after the big useage shown. Are you measuring all the time I have Plusnet up or when I am actually useing it ? I ask this because sometimes I leave it up not doing anything whilst I am on my laptop that does not have internet, then coming back to it ittmitantly when I need to use it. I can not just change to another supplier which I would like to do because the price of your very limited service then becomes expensive for what it is, as my Email address is in a NSH directory and noone would be able to contact me until another directry is printed and distribited.<BR />So I would like to know why my usage is suddenly so high ? I would like the useage chart to be made simple like your service. Sat, 02 Apr 2011 09:25:49 GMT https://community.plus.net/t5/Plusnet-Feedback/useage-feedback/m-p/803374#M26531 annettes 2011-04-02T09:25:49Z https://community.plus.net/t5/Plusnet-Feedback/useage-feedback/m-p/803375#M26532 When you go to View my Usage beside the total usage there is an option to View Internet Activities click on this and it give a breakdown on your usage. Does it show email as the main usage? Sat, 02 Apr 2011 09:33:00 GMT https://community.plus.net/t5/Plusnet-Feedback/useage-feedback/m-p/803375#M26532 itsme 2011-04-02T09:33:00Z https://community.plus.net/t5/Plusnet-Feedback/useage-feedback/m-p/803376#M26533 welcome to the Forum<BR />the usage is the amount of traffic transmitted up and down nothing to do with connect time<BR />VMBU does show the daily amount both the free midnight to 8 am and the paid for if you click on the view this&nbsp; months usage link, bottom left abd its all in Gb<BR />you have 10 Gb per billing month and get a warning at 8 Gb Sat, 02 Apr 2011 12:06:23 GMT https://community.plus.net/t5/Plusnet-Feedback/useage-feedback/m-p/803376#M26533 pierre_pierre 2011-04-02T12:06:23Z