https://community.plus.net/t5/Plusnet-Feedback/Good-service/m-p/803095#M26479 Hi Mark, <BR />Thanks very much for the positive comments, I'll make sure that the agent in question gets the recognition they deserve. <BR />Adam Mon, 06 Jun 2011 14:08:18 GMT adamwalker 2011-06-06T14:08:18Z https://community.plus.net/t5/Plusnet-Feedback/Good-service/m-p/803094#M26478 Credit where its due and had to mention a chap who made me stay with plusnet, just when i had enough with them....<BR />3 whole weeks and no broadband and passed from pillar to post and I HAD enough - but just before i told them where to go I was passed to a chap called <SPAN style="color:red;">[removed]</SPAN>&nbsp; He stuck with my case and made contact with me virtually everyday with updates...<BR />Now on-line and yes it took too long, but thanks to mark I am still a Plusnet customer!<BR />Cheers Mark....<BR /><SPAN style="font-size:8pt"><SPAN style="color:red;">[Moderator's note by Jim (Oldjim): CSA name removed as per the <A href="http://community.plus.net/forum/index.php/topic,218.0.html#post_contact" target="_blank"><B>forum rules</B></A> but noted for staff]</SPAN></SPAN> Fri, 03 Jun 2011 21:44:14 GMT https://community.plus.net/t5/Plusnet-Feedback/Good-service/m-p/803094#M26478 bristto 2011-06-03T21:44:14Z https://community.plus.net/t5/Plusnet-Feedback/Good-service/m-p/803095#M26479 Hi Mark, <BR />Thanks very much for the positive comments, I'll make sure that the agent in question gets the recognition they deserve. <BR />Adam Mon, 06 Jun 2011 14:08:18 GMT https://community.plus.net/t5/Plusnet-Feedback/Good-service/m-p/803095#M26479 adamwalker 2011-06-06T14:08:18Z