topic Re: Fibre not available for Plusnet Pro users in Plusnet Feedback

Fibre not available for Plusnet Pro users

jelv — Tue, 29 Mar 2011 12:46:24 GMT

Just read https://www.plus.net/fibre/faq.shtml and notice that it is only available to Value and Extra users.
I was expecting there to be quite a price premium for fibre on Pro and/or a not a very big usage allowance, but not available at all!

Re: Fibre not available for Plusnet Pro users

WWWombat — Tue, 29 Mar 2011 13:12:33 GMT

Bob reports that a "pro-like experience will also be available" in this post.

Re: Fibre not available for Plusnet Pro users

zubel — Tue, 29 Mar 2011 13:25:02 GMT

Patience, padawans.
B.

Re: Fibre not available for Plusnet Pro users

jelv — Tue, 29 Mar 2011 13:49:40 GMT

[me=jelv]wonders why the FAQ didn't include a note that a separate announcement was to be made for Pro users[/me]

Re: Fibre not available for Plusnet Pro users

gofaster — Tue, 29 Mar 2011 13:54:13 GMT

And I wonders why the FAQ says that you WILL need a new router. Doesn't the fibre modem have ethernet?

Re: Fibre not available for Plusnet Pro users

itsme — Tue, 29 Mar 2011 14:00:53 GMT

Yes one port, but no router so no good plugging a hub/switch to it.

Re: Fibre not available for Plusnet Pro users

gofaster — Thu, 31 Mar 2011 09:42:48 GMT

But I could plug my current router into a fibre modem, couldn't I?
So, why does it say that I will need a new one?

Re: Fibre not available for Plusnet Pro users

zubel — Thu, 31 Mar 2011 10:01:17 GMT

If you have an Ethernet router, then yes.
Plusnet have never, to my knowledge, supplied a seperate Ethernet router and ADSL modem, so based on their own supplied kit, you WILL need a new router.
B.

Re: Fibre not available for Plusnet Pro users

itsme — Thu, 31 Mar 2011 11:50:25 GMT

and suppliers need to be more clear when describing routers. PCWorld has two description, BT Wireless Routers and Cable Wireless Routers. It's the latter that's required for Fibre. http://www.pcworld.co.uk/gbuk/cable-wireless-routers/727_7087_70094_xx_xx/xx-criteria.html
The problem over the years people have referred to ADSL routers just as routers so are unaware of the ADSL modem fitted to them. So now it's hard to go back to calling them ADSL routers and xDSL router

Re: Fibre not available for Plusnet Pro users

Alxns — Thu, 31 Mar 2011 11:56:09 GMT

If you're router has a WAN port then it will work the BT modem.
But most don't as the pretty much the whole countrys on A-DSL based services.

Re: Fibre not available for Plusnet Pro users

adamwalker — Thu, 31 Mar 2011 15:26:07 GMT

Yep, I've had a Netgear range max running on fibre, worked a treat.