topic Re: Another Award Winning Performance from Plusnet... in Plusnet Feedback

Another Award Winning Performance from Plusnet...

DominicM — Sat, 26 Mar 2011 08:16:10 GMT

Congratulations Plusnet..

I know you love awards and this truly excellent performance is worth of recognition... congratulations
You are now officially my slowest broadband connection of all time!!

a 191k download speed and a 250k line profile.. on a line meant to be 3+ meg and which has acheived 5+ with you
I already am in escalations.. but just wanted to give you the great news that you are another winner again..
congratulations

Re: Another Award Winning Performance from Plusnet...

adamwalker — Mon, 28 Mar 2011 09:26:21 GMT

Quote
I already am in escalations

It's being dealt with buy some of our most competent faults agents, I'll make sure it gets looked at again today.

Re: Another Award Winning Performance from Plusnet...

DominicM — Mon, 28 Mar 2011 14:49:58 GMT

thx adam, tho with stability issue am beginning to hum mission impossible tune... am looking forward to stability resolution..

Re: Another Award Winning Performance from Plusnet...

adamwalker — Mon, 28 Mar 2011 15:06:50 GMT

I've just finished having a chat with the faults agent that is looking at this at present. We're working through this now for you.