topic Re: Ridiculous Routers? in Plusnet Feedback

Ridiculous Routers?

virgolea — Wed, 18 May 2011 19:42:01 GMT

Anyone agree with me that the routers are so ridiculous, especially the Thomson TG585 gateway.. I mean, we were with TalkTalk before and they were quite good apart from the support they lack, but their routers are easily manageable and a massive advantage that Plusnet lack is.. my XBOX LIVE connected straight away and I didnt have to go to Microsoft or go to third party websites and download useless programmes, but then on the good side Plusnet offer a good, constant broadband connection.. but still lacking XBOX LIVE HERE!!!

Re: Ridiculous Routers?

Devonian — Wed, 18 May 2011 19:57:01 GMT

Really?
I litterally unplugged my home hub, and plugged the PlusNet router straight into the old wires, and it instantly worked without changing any settings, and I certainly havent had to download any programmes.
My xbox live is much better since I left BT.

Re: Ridiculous Routers?

Steve — Wed, 18 May 2011 21:05:21 GMT

Please reply to your thread here... http://community.plus.net/forum/index.php/topic,95923.0.html
And I will try my best to get you up and running. I have used plusnets routers In the past for MY x box live connection without fault.

Re: Ridiculous Routers?

virgolea — Wed, 18 May 2011 21:34:15 GMT

Yes, Devonian,
Plusnet told me to go to www.portforward.com and use that and its totally useless! Hopefully, Steve M can help me get sorted, much appreciated Steve..

Re: Ridiculous Routers?

Steve — Wed, 18 May 2011 22:01:57 GMT

Posted In wrong thread

Re: Ridiculous Routers?

Devonian — Wed, 18 May 2011 22:12:28 GMT

Did you try the router before you made any changes?

Re: Ridiculous Routers?

virgolea — Wed, 18 May 2011 22:19:45 GMT

Yeah, I havent actually made any changes as of yet..

Re: Ridiculous Routers?

Devonian — Wed, 18 May 2011 22:35:42 GMT

Wierd how sometimes things work perfect for one person, and is a pain in the rectum for other people!!
As I said, I didn't have to change a thing, just plugged it in, changed the ssid and password... easier than changing all the gear around the house... then it worked perfectly!

Re: Ridiculous Routers?

virgolea — Wed, 18 May 2011 22:45:12 GMT

see i cant even change my wireless network name or password, its a default and i cant change none of it, at least i dont no if i can or not!?
And yes it is a pain in the rectum, plusnet can send us a new router along with the gaming add on package if i cant get it sorted!

Re: Ridiculous Routers?

Strat — Thu, 19 May 2011 08:57:13 GMT

Moderators Note
Thread locked in favour of this one to aid fault finding.