topic Re: Not happy and leaving :( in Plusnet Feedback

Not happy and leaving :(

cartman — Fri, 06 May 2011 22:51:53 GMT

Poor service, suffering from disconnections (135k profile) fed up with poor connection and leaving to LLU, did ring support today and wasnt happy with the responce " is there any road works in your area?" had 4 enginneers etc etc.

Re: Not happy and leaving :(

Epyon — Sat, 07 May 2011 20:43:31 GMT

Good luck
who you going with?

Re: Not happy and leaving :(

pierre_pierre — Sat, 07 May 2011 20:47:24 GMT

from 26/3
if this has put me back to another 3 days wait then i am off from monday to TT LLU..

Re: Not happy and leaving :(

Steve — Sat, 07 May 2011 21:30:27 GMT

Oh the grass Is greener ( You think )?

Quote
UPDATE2 ISP TalkTalk UK Suffers Serious Web and Voice Service Failure
Internet and phone provider TalkTalk ( AOL UK , Tiscali , Opal ) has today been struck by a serious network failure that resulted in a number of key websites and services being taken offline.

Sauce...http://www.ispreview.co.uk/story/2011/05/06/isp-talktalk-uk-suffers-serious-web-and-voice-service-failure.html

Re: Not happy and leaving :(

tony8436 — Sat, 07 May 2011 21:52:45 GMT

So TT having problems means it ok for PN to be bad?

Re: Not happy and leaving :(

Steve — Sat, 07 May 2011 21:58:10 GMT

Did I say that? lQQK at your poll, That paints a very special picture.
http://community.plus.net/forum/index.php/topic,95559.0.html

Re: Not happy and leaving :(

tony8436 — Sat, 07 May 2011 22:14:00 GMT

Lets not move the issue I have had to other peoples thread. I have not mentioned it here as it is not relevant, so if you have something to say about it, PM me or post in my thread.

Re: Not happy and leaving :(

spraxyt — Sun, 08 May 2011 00:14:08 GMT

Quite clearly the point is that from the sample of 50 users voting in that poll 95% don't think Plusnet are bad. Wasn't that the premise you raised in the current thread?

Re: Not happy and leaving :(

tony8436 — Sun, 08 May 2011 10:12:43 GMT

Another one who can't read. Anything to do with my thread, say it in my thread not other peoples. It really is quite simple.

Re: Not happy and leaving :(

cartman — Sun, 08 May 2011 13:21:42 GMT

TT LLU anything is better than this, our neighbours both sides have had no problems with TT and average speeds is over 10mbps.
Just want to use youtube+iplayer but cant on 135k and LLU means i wont be waiting 72hours to recover which I know isnt PN fault?!!!

DSL Connection
Link Information
Uptime:
0 days, 0:15:43
DSL Type:
G.992.1 annex A
Channel mode:
Interleave
Maximum Bandwidth (Up/Down) [kbps/kbps]:
1,148 / 7,360
Bandwidth (Up/Down) [kbps/kbps]:
448 / 7,296
Data Transferred (Sent/Received) [kB/kB]:
0.00 / 183.00
Output Power (Up/Down) [dBm]:
12.0 / 19.5
Line Attenuation (Up/Down) [dB]:
10.0 / 19.0
SN Margin (Up/Down) [dB]:
26.0 / 15.5

Re: Not happy and leaving :(

tony8436 — Sun, 08 May 2011 13:27:40 GMT

Also TT extra is only £3.49 + line rental. Cheaper and faster than PN. Go for it. You will get a better service, faster response times to faults, a faster speed and more reliable ISP for a fraction of the price.

Re: Not happy and leaving :(

Steve — Sun, 08 May 2011 13:55:30 GMT

Quote from: tony8436
You will get a better service, faster response times to faults, a faster speed and more reliable ISP for a fraction of the price.

Not true trust me op, Been there done that wore the T-Shirt, If there Is a fault on your line you will only take It with you, I notice your uptime on your router Is only 15min? Why Is that? Did you disconnect or did It disconnect Itself?

Re: Not happy and leaving :(

David_W — Sun, 08 May 2011 14:00:40 GMT

I'd say avoid TalkTalk and go for a TalkTalk reseller, they use the TT LLU gear but you don't have to suffer with TT. Xilo

Re: Not happy and leaving :(

tony8436 — Sun, 08 May 2011 14:04:34 GMT

TT have to be better than PN. Nobody could be worse. The only reason people stick up for them here is that they have probably never been with another ISP and believe everything that they read or PN tell them. Fair enough, the fault may move with you, but it will be sorted alot quicker if you take it to someone else.

Re: Not happy and leaving :(

Steve — Sun, 08 May 2011 14:09:18 GMT

Its a well known FACT that talk talk Is worse, Please stop trolling this fellows thread unless your really are able to help him. I have been with TT as have many others on this forum and I can promise you they will all tell you the same thing.

Re: Not happy and leaving :(

cartman — Sun, 08 May 2011 14:12:19 GMT

Obvious there is a fault on the line "read" four engineers etc etc and the 135k profile should have gave you a clue
I know the fault will follow me and answering the phone dropped the connection, engineers dont seem to have a clue.

Re: Not happy and leaving :(

Steve — Sun, 08 May 2011 14:14:37 GMT

Yes cartman although You never described your fault In much detail, I presume you have tried a different router and filter and even been plugged In the test socket behind the master socket ( bottom half )?

Re: Not happy and leaving :(

tony8436 — Sun, 08 May 2011 14:16:51 GMT

I know lots of people who have left PN and gone to TT and have never looked back. Also, if you go to TT forums, they will say how much better TT is than other ISP's, just like the PN supporters here.

Re: Not happy and leaving :(

Steve — Sun, 08 May 2011 14:25:38 GMT

Swings and roundabouts.

Re: Not happy and leaving :(

cartman — Sun, 08 May 2011 14:30:22 GMT

I am willing to get on that roundabout, it mat cost me in the end if I fall off but at this moment i have nothing to lose