https://community.plus.net/t5/Plusnet-Feedback/How-about-looking-after-loyal-customers-for-a-change/m-p/791839#M25054 I missed the cut off of the Fibre Trial by 1 week.&nbsp; Phoned Plusnet to ask nicely if they would let me on it as I have been a loyal customer for many years and recommended Plusnet to various friends.<BR />Short answer was no - but I could still go on it if I wanted to pay an extra £12 per month ! Like I have £12 per month going spare - completely disappointed with Plusnet and have now asked for a MAC code to move to someone else that may look after their customers a bit better. Wed, 09 Mar 2011 17:02:34 GMT thorpen 2011-03-09T17:02:34Z https://community.plus.net/t5/Plusnet-Feedback/How-about-looking-after-loyal-customers-for-a-change/m-p/791839#M25054 I missed the cut off of the Fibre Trial by 1 week.&nbsp; Phoned Plusnet to ask nicely if they would let me on it as I have been a loyal customer for many years and recommended Plusnet to various friends.<BR />Short answer was no - but I could still go on it if I wanted to pay an extra £12 per month ! Like I have £12 per month going spare - completely disappointed with Plusnet and have now asked for a MAC code to move to someone else that may look after their customers a bit better. Wed, 09 Mar 2011 17:02:34 GMT https://community.plus.net/t5/Plusnet-Feedback/How-about-looking-after-loyal-customers-for-a-change/m-p/791839#M25054 thorpen 2011-03-09T17:02:34Z https://community.plus.net/t5/Plusnet-Feedback/How-about-looking-after-loyal-customers-for-a-change/m-p/791840#M25055 Thread locked as it is a duplicate post here <A href="http://community.plus.net/forum/index.php/topic,94156.msg790665.html#msg790665" target="_blank">http://community.plus.net/forum/index.php/topic,94156.msg790665.html#msg790665</A> Wed, 09 Mar 2011 17:10:51 GMT https://community.plus.net/t5/Plusnet-Feedback/How-about-looking-after-loyal-customers-for-a-change/m-p/791840#M25055 Oldjim 2011-03-09T17:10:51Z