topic Re: Which is the more useful? in Plusnet Feedback

Which is the more useful?

jelv — Thu, 24 Feb 2011 22:51:23 GMT

Am I the only one getting sick of having to repeatedly set up Autologon? Every time there's a rollout of a minor change to the portal it kills autologon - and that seems to be once a week. Makes a mockery of the period options of weeks, months and years!

Re: Which is the more useful?

Oldjim — Fri, 25 Feb 2011 09:49:03 GMT

I thought it was that my 12 month login period had run out

Re: Which is the more useful?

Strat — Fri, 25 Feb 2011 10:05:43 GMT

I gave up on it long ago

Re: Which is the more useful?

glloyd — Fri, 25 Feb 2011 10:20:45 GMT

Never had a problem myself unless I log on from another computer. Don't seem to work if you log on via different computers.

Re: Which is the more useful?

artmo — Fri, 25 Feb 2011 11:32:21 GMT

I had a problem with this yesterday but it was the first for many months. Normally OK for me.

Re: Which is the more useful?

jelv — Fri, 25 Feb 2011 12:24:32 GMT

Question for the people who are having little problem with it, what setting do you use?

Re: Which is the more useful?

artmo — Fri, 25 Feb 2011 12:28:46 GMT

Since replying initially I have checked again and am being requested to fill in my details. Without filling in the details if I click login the details appear There appears to be a problem.

Re: Which is the more useful?

jelv — Fri, 25 Feb 2011 12:31:31 GMT

If you are talking about the login details that is probably because they have been remembered by your browser.

Re: Which is the more useful?

jelv — Fri, 25 Feb 2011 12:34:11 GMT

I'd actually find something that you see on a lot of websites (e.g. ebay) more useful. A tick box on the login page for "Keep me signed in for today. Don't tick this box if you're at a public or shared computer."

Re: Which is the more useful?

Oldjim — Fri, 25 Feb 2011 12:36:41 GMT

My setting is usually autologin for 1 year

Re: Which is the more useful?

artmo — Fri, 25 Feb 2011 12:54:03 GMT

That's what mine is set to but I think jelv is right and the settings are being remembered by Firefox.

Re: Which is the more useful?

hadden — Fri, 25 Feb 2011 13:31:27 GMT

I agree that the autologin fails every so often, but for me that hasn't been too bad recently. There was a time, years ago, when it annoyed me enough that I added a "Set Autologin" shortcut to my bookmarks.
However, a couple of weeks ago, I had to look at the Plusnet portal on IE8 (to check the non-appearance of the referral page) and when I returned to Firefox, I was prompted to login. I probably logged in on IE8, but didn't close IE8. So, even if the setting is stored in a Firefox cookie, it may also be overridden by activity elsewhere.
By the way, I always opt for hopelessly optimistic login period of 9 years.
One thing that does annoy me is the default option on the Set Autologin page is "Off". Surely more users want to login that not? Also why isn't there a default value setting, to reduce the amount of user interaction required to take this simple action?

Re: Which is the more useful?

glloyd — Sat, 26 Feb 2011 11:08:51 GMT

It does appear the auto login only works on one browser at the time. If I switch browsers or computers and set auto log in or even just log in then when I switch back I have to reset auto log in.

Re: Which is the more useful?

jelv — Sat, 26 Feb 2011 11:11:01 GMT

AIUI that is the expected behaviour if you log in on alternative browsers or PCs.

Re: Which is the more useful?

tonycollinet — Sat, 26 Feb 2011 11:13:58 GMT

But just because it is expected behaviour doesn't make it any good.
Sure - if I use another browser/PC I should expect to have to login. But I wouldn't expect that to reset the account such that auto logon doesn't work on my normal PC.

Re: Which is the more useful?

spraxyt — Sun, 27 Feb 2011 00:53:23 GMT

I think logging in from somewhere else will expire the previous cookie - so you aren't logged in there any more. Security says you can't be in two places at once.