topic Re: Estimated line speed - how about getting it correct in Plusnet Feedback

Estimated line speed - how about getting it correct

Oldjim — Mon, 31 Jan 2011 17:29:20 GMT

Quote
Estimated line speed:
1.5Mb (Accurate to within +/- 1Mbit) - Checked on 2010-12-17 16:53:01
Current line speed:
3.5 Mb

Previous sync for over 35 days 4096kbps (not below 4000kbps since early Sept 2010)
Present sync for 28 hours 4736kbps

Re: Estimated line speed - how about getting it correct

adamwalker — Tue, 01 Feb 2011 09:10:16 GMT

Jim,
I'm not aware of any other discrepancies with this so I can only urge customers to make us aware if they see this happen.

Re: Estimated line speed - how about getting it correct

MisterW — Tue, 01 Feb 2011 09:12:49 GMT

Adam,
See this thread http://community.plus.net/forum/index.php/topic,89742.0.html

Re: Estimated line speed - how about getting it correct

adamwalker — Tue, 01 Feb 2011 09:33:07 GMT

Thansks MisterW but I would need examples such as what Oldjim has already posted,

Re: Estimated line speed - how about getting it correct

MisterW — Tue, 01 Feb 2011 09:39:32 GMT

Adam,
Mine are in that thread but for information.
In October last year the Wholesale checker said

Quote
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 1Mbps. However due to the length of your line the 1Mbps service may require an engineer visit who will, where possible, supply the broadband service.
Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 3Mbps.
Our test also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 3.5Mbps. Our test also indicates that your line could support an estimated ADSL 2+ Annex-M broadband upstream line speed of 500Kbps and downstream line speed of 2.5Mbps.
Your cabinet is planned to have WBC FTTC by 31st December 2010. Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 17.8Mbps and upstream line speed of 7.7Mbps.

In December it said

Quote
Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.
Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 8Mbps.
Our test also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 15Mbps. Our test also indicates that your line could support an estimated ADSL 2+ Annex-M broadband upstream line speed of 1Mbps and downstream line speed of 9Mbps.
Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 28Mbps and upstream line speed of 6.2Mbps.

and now its back to the October figures.
Just for completeness, my line has an attenuation of 28db at 300khz ( as reported by my 2700HGV ) and is in constant synch at 8128k with a SNR of 8-9db.
Edit : and from the PN portal

Quote
Estimated line speed:
3.5Mb (Accurate to within +/- 1Mbit) - Checked on 2009-03-31 15:29:08
Current line speed:
8 Mb

Re: Estimated line speed - how about getting it correct

linux — Tue, 01 Feb 2011 11:53:26 GMT

Quote from: _Adam_Walker_
... so I can only urge customers to make us aware if they see this happen.

Here you go:

Quote
Estimated line speed:
1.0Mb (This may vary between 1Mb and 3.5Mb) - Checked on 2011-01-25 20:56:09
Current line speed:
5.5 Mb

Re: Estimated line speed - how about getting it correct

anniesboy — Tue, 01 Feb 2011 13:01:24 GMT

Heres mine
Estimated line speed:
2.0Mb (This may vary between 1.24Mb and 3.24Mb) - Checked on 2011-01-05 16:03:33
Current line speed:
7.15 Mb

Re: Estimated line speed - how about getting it correct

pierre_pierre — Tue, 01 Feb 2011 13:03:44 GMT

Phone exchange:
BRAINTREE
Estimated line speed:
8Mb (Accurate to within +/- 1Mbit) - Checked on 2009-08-09 03:31:10
Current line speed:
14 Mb
Sam monitor results below

Re: Estimated line speed - how about getting it correct

linux — Mon, 14 Feb 2011 10:38:05 GMT

Is it the conclusion of this thread that the "Estimated line speed" is not accurate?

Re: Estimated line speed - how about getting it correct

nozzer — Mon, 14 Feb 2011 12:05:37 GMT

Certainly looks that way!
Estimated line speed:
7Mb (Accurate to within +/- 1Mbit) - Checked on 2010-07-09 11:31:49
Current line speed:
10 Mb

Re: Estimated line speed - how about getting it correct

linux — Tue, 15 Feb 2011 23:07:47 GMT

Well, that being the case, may I suggest that Plusnet remove the Estimated line speed from the High-speed Broadband link under Connection settings. It will only confuse people.

Re: Estimated line speed - how about getting it correct

Wheel_nut — Wed, 16 Feb 2011 01:46:14 GMT

Here's mine. Note that my Sync Speed is 6560 kbs:
Estimated line speed:
2.0Mb (This may vary between 1Mb and 3.5Mb) - Checked on 2011-01-10 11:08:53
Current line speed:
5 Mb
Surely you now have enough evidence Adam

Re: Estimated line speed - how about getting it correct

pierre_pierre — Wed, 16 Feb 2011 07:17:02 GMT

Phone exchange:
BRAINTREE
Estimated line speed:
8Mb (Accurate to within +/- 1Mbit) - Checked on 2009-08-09 03:31:10
Current line speed:
15 Mb

Re: Estimated line speed - how about getting it correct

MisterW — Wed, 16 Feb 2011 08:25:17 GMT

Yours is probably the only one there that's ALMOST right Pierre. Since the estimate is quite old, I suspect its for ADSL1 and you're now on ADSL2+.

Re: Estimated line speed - how about getting it correct

pierre_pierre — Wed, 16 Feb 2011 09:37:25 GMT

I changed to ADSL2 8 Aug 2010

Re: Estimated line speed - how about getting it correct

reserved — Wed, 16 Feb 2011 09:39:06 GMT

My result:
Phone exchange:
UCKFIELD
Estimated line speed:
8Mb (Accurate to within +/- 1Mbit) - Checked on 2010-07-13 11:53:22
Current line speed:
15 Mb

Re: Estimated line speed - how about getting it correct

198kHz — Wed, 16 Feb 2011 09:39:24 GMT

Mine's always been OK:

My daughter's used to be slightly pessimistic, but is now way out:

Re: Estimated line speed - how about getting it correct

Strat — Wed, 16 Feb 2011 11:05:57 GMT

Mine too

Estimated line speed:
7Mb (Accurate to within +/- 1Mbit) - Checked on 2011-01-03 13:09:42
Current line speed:
7.15 Mb

Re: Estimated line speed - how about getting it correct

pjemmanuel — Thu, 17 Feb 2011 11:07:56 GMT

Mine has never been correct, and it seems it's getting lower. Last time I checked I had an estimated speed of 1.5Mb, now it's down to 0.5Mb.
Apart from a couple of faults I've had, I've always connected at 2Mb. With the addition of an ADSLNation faceplate, I can get up to 2.5Mb, but it isn't stable enough to stay up there for more than a couple of days,
Estimated line speed:
0.5Mb (Accurate to within +/- 1Mbit) - Checked on 2011-01-30 13:46:21
Current line speed:
2 Mb

Re: Estimated line speed - how about getting it correct

Gorvul — Tue, 08 Mar 2011 10:45:15 GMT

here's mine from http://community.plus.net/forum/index.php/topic,94165.0.html
Oldjim made me aware of this thread.
Estimated line speed:
8Mb (Accurate to within +/- 1Mbit) - Checked on 2009-11-19 19:33:30
Current line speed:
2.5 Mb
I notice how many people on this thread are getting higher line speeds than their estimated.... I wouldn't mind having that complaint...