topic Re: Good service for me in Plusnet Feedback

Good service for me

masherthemash — Tue, 11 Jan 2011 20:53:11 GMT

I've really got nothing but good things to say about the service I've received to rectify the stuck IP profile I had with my broadband. Must admit running at 250Kbps for a few days was quite annoying as was the basic tests that needed running like changing filters etc but as soon as the fault was diagnosed it was sorted with minor fuss.
Looking at all the bad things put on here, thought I'd share a good experience.

Re: Good service for me

orbrey — Wed, 12 Jan 2011 15:36:14 GMT

Hi masher,
Heartfelt thanks from all of us here for passing that on, glad to hear your issue got sorted and welcome to the forums I'll feed back to those that dealt with your profile for you too.

Re: Good service for me

masherthemash — Wed, 12 Jan 2011 17:49:56 GMT

No probs, I was going to add the name of the person who sorted it for me but thought better of it. If you need the ticket number let me know.