topic Re: Itemised Phone Bill in Plusnet Feedback

Itemised Phone Bill

Bruce47 — Wed, 15 Dec 2010 11:00:16 GMT

There is one little thing that is missing from Plusnet's itemised phone bill section (and the CSV files): the name of the call destination.
E.g. a call to 0117xxxxxxx would appear as BRISTOL, 0113xxxxxxxx as LEEDS etc.
It may seem like a really trivial thing, but I find it quite useful (as a destination is easier to identify than the number), especially when many calls are made in one month.
Perhaps this is something Plusnet could consider adding if they ever refresh the itemised calls page?

Re: Itemised Phone Bill

adamwalker — Wed, 15 Dec 2010 12:13:11 GMT

Thanks for your feedback Bruce47,
I'll dig into this but I can't be certain that this would be possible for us at the moment. It all depends on how our back end database that processes call data stores the information about your calls. I do believe that it uses banded geographical info or even none at all in some cases.
If it is possible we'll definitely consider it

Re: Itemised Phone Bill

adamwalker — Wed, 15 Dec 2010 12:21:39 GMT

I've just run down and had a chat with the relevant bods re this, unfortunately both the data we pull from our suppliers and our own call processing just differentiates between local, national and international calls in terms of geography, so we don't really have the capacity to do it I'm afraid.
BTW if your struggling to find out the location of calls to geographical numbers don't forget that google is your friend

Re: Itemised Phone Bill

Bruce47 — Wed, 15 Dec 2010 12:25:39 GMT

Thanks for the reply Adam

Re: Itemised Phone Bill

198kHz — Wed, 15 Dec 2010 13:16:49 GMT

Bruce - you might find the BT Phonebook Companion a worthwhile investment at 78p inc P&P.

Re: Itemised Phone Bill

adamwalker — Wed, 15 Dec 2010 17:26:07 GMT

Quote
78p inc P&P.

it says £4 on the site you linked to

Re: Itemised Phone Bill

pierre_pierre — Wed, 15 Dec 2010 18:24:48 GMT

you can also get it from here http://www.thephonebook.bt.com/publisha.content/en/search/uk_codes/index.publisha