https://community.plus.net/t5/Plusnet-Feedback/Help-and-Support-unanswered-question/m-p/758834#M21697 Hi there, <BR />I've just dealt with this for you. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Thu, 30 Sep 2010 14:18:56 GMT Mand 2010-09-30T14:18:56Z https://community.plus.net/t5/Plusnet-Feedback/Help-and-Support-unanswered-question/m-p/758833#M21696 Afternoon all<BR />I've had a further comment to my question number #35611120 which has now went unanswered for almost 24 hours, when the average time is supposed to be 6 hours..<BR />Could a member of Plusnet staff take a look at it please?<BR />I know I could call customer services, but I do know that Plusnet staff use these forums, and it'll save me a call to Durban...<BR />Thanks Thu, 30 Sep 2010 14:10:10 GMT https://community.plus.net/t5/Plusnet-Feedback/Help-and-Support-unanswered-question/m-p/758833#M21696 Grant17375 2010-09-30T14:10:10Z https://community.plus.net/t5/Plusnet-Feedback/Help-and-Support-unanswered-question/m-p/758834#M21697 Hi there, <BR />I've just dealt with this for you. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Thu, 30 Sep 2010 14:18:56 GMT https://community.plus.net/t5/Plusnet-Feedback/Help-and-Support-unanswered-question/m-p/758834#M21697 Mand 2010-09-30T14:18:56Z