topic AUP in Plusnet Feedback

AUP

Lorenzo48 — Tue, 07 Sep 2010 11:54:33 GMT

http://www.plus.net/info2/legal/aup.html
Is this up to date?

Re: AUP

BenTrimble — Tue, 07 Sep 2010 14:08:10 GMT

Yes it is. I believe they will have been updated on April 15th in line with our Terms and Conditions. Is there anything in particular that concerns you, or that you would like clarification on?

Re: AUP

Lorenzo48 — Tue, 07 Sep 2010 17:09:19 GMT

Just reading the broadband bit and confused about home surf parts.
Never heard of home surf, is it an all encompassing term for your residential packages.
Would be useful to have a date or version number for comparison with older versions.
Just idle curiosity really.

Re: AUP

Oldjim — Tue, 07 Sep 2010 17:14:18 GMT

Home Surf is a legacy product which is no longer sold

Re: AUP

Lorenzo48 — Tue, 07 Sep 2010 19:55:16 GMT

Right, so the whole BB AUP policy is based on a product no-one has signed up to for the last couple of years?
lol

Re: AUP

Oldjim — Tue, 07 Sep 2010 20:23:36 GMT

Pretty well true the AUP policy refers to products which are no longer sold but which still have customers on them and not just the Surf versions

Re: AUP

Cliff_Jordan — Wed, 08 Sep 2010 07:50:08 GMT

There is still the "Safe Surf" option on current products - https://www.plus.net/surf/ - well at least there is on my "Value" product. But I do agree that the AUP seems to be in need of an update.