topic Re: Thumbs up for PN in Plusnet Feedback

Thumbs up for PN

MiserableOldGit — Fri, 03 Sep 2010 22:22:45 GMT

Thank you PN for a smooth switch over, I discovered router was dodgy on the day I went live, phoned PN broadband help, and I received a new router 24 hours later, now that is what I call good service. I have found all the call centre staff to be courteous and most helpful and that makes a pleasant change, (well it does for me).
Now help, is it normal for the PN router lights to flash on/off the only stable light is the power light.

Re: Thumbs up for PN

spraxyt — Fri, 03 Sep 2010 22:53:16 GMT

The other lights usually flash when data transfer (or activity) on that interface is taking place; however they should be steady green when nothing is being transferred. Do you mean yours flash all the time?

Re: Thumbs up for PN

artificer — Sat, 04 Sep 2010 01:54:20 GMT

the power light stays steady and the connection lights flicker on my netgear router and have done forever. i'd say that was normal.

Re: Thumbs up for PN

MiserableOldGit — Sat, 04 Sep 2010 12:00:36 GMT

Thanks for the reply's. No lights only flash when surfing, so it looks like it is normal then, unlike my BT router which had three steady lights, but that was the only thing that was steady with them!