https://community.plus.net/t5/Plusnet-Feedback/Help-amp-Feedback-2/m-p/736741#M19376 Evening all<BR />I've asked another question through help and support, number #35850104.<BR />Again, I was promised a response time of about 5 hours.. It's been almost 24 now!!<BR />Could someone from Plusnet look into it please?<BR />Ta much... Thu, 07 Oct 2010 17:58:24 GMT Grant17375 2010-10-07T17:58:24Z https://community.plus.net/t5/Plusnet-Feedback/Help-amp-Feedback-2/m-p/736741#M19376 Evening all<BR />I've asked another question through help and support, number #35850104.<BR />Again, I was promised a response time of about 5 hours.. It's been almost 24 now!!<BR />Could someone from Plusnet look into it please?<BR />Ta much... Thu, 07 Oct 2010 17:58:24 GMT https://community.plus.net/t5/Plusnet-Feedback/Help-amp-Feedback-2/m-p/736741#M19376 Grant17375 2010-10-07T17:58:24Z https://community.plus.net/t5/Plusnet-Feedback/Help-amp-Feedback-2/m-p/736742#M19377 Hi Grant17375, <BR /><BLOCKQUOTE><TABLE><TBODY><TR><TD>Quote</TD></TR><TR><TD>I was promised a response time of about 5 hours.</TD></TR></TBODY></TABLE></BLOCKQUOTE><BR />It sounds like that was taken from the portal: <A href="http://portal.plus.net/supportpages.html?a=212" target="_blank">http://portal.plus.net/supportpages.html?a=212</A> please bear in mind that the stats that we post on there are an average. However please accept our apologies as I can see you were waiting a long time until you received a response.<BR /> Mon, 11 Oct 2010 08:58:48 GMT https://community.plus.net/t5/Plusnet-Feedback/Help-amp-Feedback-2/m-p/736742#M19377 adamwalker 2010-10-11T08:58:48Z