A few weeks with Plusnet totally disappointed

popeyeuk — Wed, 06 Oct 2010 12:37:08 GMT

Hello
Moved from Plusnet a few weeks ago from BT who I was with for 2 years. BT were great until you had a problem
then you were at the mercy of BT technical support.. This was a battle to get to the higher level of support and
to someone who understood your problem. From what I have seen so far Plusnet suffer from the same thing.
My internet connection has been down since last Friday 1st October with no reply as yet to my original
ticket.. I have rung in twice only to be fobbed off with the usual plug in to the test socket etc etc..
Not a happy bunny at the moment..

Re: A few weeks with Plusnet totally disappointed

Chris — Wed, 06 Oct 2010 13:51:02 GMT

Sorry about the problems you've been having, I've replied to your other threads and am getting someone to take a look into it.

Re: A few weeks with Plusnet totally disappointed

popeyeuk — Wed, 06 Oct 2010 14:10:29 GMT

Thanks Chris..

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A few weeks with Plusnet totally disappointed

Re: A few weeks with Plusnet totally disappointed

Re: A few weeks with Plusnet totally disappointed