topic Broadband Download Speeds page has mixed up info in Plusnet Feedback

Broadband Download Speeds page has mixed up info

gm4jjj — Tue, 05 Oct 2010 09:31:41 GMT

http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml#extraSpeeds
This info appears to be wrong (surely):
2. Plusnet Extra download speeds
Designed for serious Internet users, ideal for all Internet activities.

3. Plusnet Pro download speeds
Ideal for all general Internet activities and occasional gaming and VPN. Designed to cater for some, although light, binary USENET, Peer-to-Peer, VPN or music/video downloads.
It is important to get these facts right for future and existing customers.

Re: Broadband Download Speeds page has mixed up info

adamwalker — Tue, 05 Oct 2010 09:39:25 GMT

Hi gm4jjj,
We've always believed those to be fair descriptions of our products. What kind of changes to that do you think may help?
Adam.

Re: Broadband Download Speeds page has mixed up info

Mand — Tue, 05 Oct 2010 09:41:31 GMT

Hi there,
I don't think they're mixed up?
The usage allowance on Extra allows you to make the most of all internet activities.
The usage on Pro makes it ideal for small usage, time sensitive traffic, but means it's not ideally suited to lots of USENET or P2P stuff.

Re: Broadband Download Speeds page has mixed up info

gm4jjj — Tue, 05 Oct 2010 10:00:58 GMT

Well, I thought it odd I must say. I was convinced it was back to front.
Surely a Pro Product is "Designed for serious Internet users, ideal for all Internet activities."
I suppose it depends on how you define light usage as well.
Just seemed very contrary to me.

Re: Broadband Download Speeds page has mixed up info

adamwalker — Tue, 05 Oct 2010 10:30:40 GMT

No problem gm4jjj,
Personally I think we could add a reference to pro being aimed at gamers more than anything else.