topic Re: Incorrect repsonse to ticket - Digital Care please respond in Plusnet Feedback

Incorrect repsonse to ticket - Digital Care please respond

ITWorks — Thu, 22 Apr 2010 21:00:39 GMT

Hi there
Can one of the Digital Care team please look and respond to my open ticket ID: 33046877 (my madasafish account) :), the response i have been given is incorrect.
My account has been the same account type since March 2009 , with other recent referrals going through ok , if need be please look at the following closed tickets which confirm this;
Your Question | ID: 31242768
Your Question | ID: 31231556
Your Question | ID: 31176863
Your Question | ID: 31144452
Kind Regards
Mike

Re: Incorrect repsonse to ticket - Digital Care please respond

orbrey — Fri, 23 Apr 2010 07:59:10 GMT

Hi ITWorks,
Taking a look for you now.

Re: Incorrect repsonse to ticket - Digital Care please respond

ITWorks — Fri, 23 Apr 2010 08:07:13 GMT

Thanks Matt
Kind Regards
Mike

Re: Incorrect repsonse to ticket - Digital Care please respond

orbrey — Fri, 23 Apr 2010 09:09:05 GMT

Right referral added and tokens created, a cheque should be coming out shortly.

Re: Incorrect repsonse to ticket - Digital Care please respond

ITWorks — Fri, 23 Apr 2010 09:15:35 GMT

Thanks Matt,
Look forward to receiving cheque in the near future
Kind Regards Mike