https://community.plus.net/t5/Plusnet-Feedback/So-impressed-with-Plusnet/m-p/712661#M16478 Oh how I love Plusnet!&nbsp; Been a customer for about 18 months now and never needed customer service before.&nbsp; Yesterday my router packed up, I called just now (Sheffield) expecting to have to go through loads of boring diagnosis stuff but no, the guy (thanks so much) listened to what I said and my new router is on its way.&nbsp; How fast is that?&nbsp; I thought I'd be on the phone for hours.&nbsp; I used to be with AOL . . . . nuff said. Thank you Plusnet.&nbsp; I <U>always</U> recommend you when I get the chance and will continue to do so. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Mon, 31 May 2010 09:13:30 GMT thacky 2010-05-31T09:13:30Z https://community.plus.net/t5/Plusnet-Feedback/So-impressed-with-Plusnet/m-p/712661#M16478 Oh how I love Plusnet!&nbsp; Been a customer for about 18 months now and never needed customer service before.&nbsp; Yesterday my router packed up, I called just now (Sheffield) expecting to have to go through loads of boring diagnosis stuff but no, the guy (thanks so much) listened to what I said and my new router is on its way.&nbsp; How fast is that?&nbsp; I thought I'd be on the phone for hours.&nbsp; I used to be with AOL . . . . nuff said. Thank you Plusnet.&nbsp; I <U>always</U> recommend you when I get the chance and will continue to do so. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Mon, 31 May 2010 09:13:30 GMT https://community.plus.net/t5/Plusnet-Feedback/So-impressed-with-Plusnet/m-p/712661#M16478 thacky 2010-05-31T09:13:30Z https://community.plus.net/t5/Plusnet-Feedback/So-impressed-with-Plusnet/m-p/712662#M16479 Hi there, <BR />Thanks for the feedback. Glad to hear you're enjoying the service. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Tue, 01 Jun 2010 08:16:33 GMT https://community.plus.net/t5/Plusnet-Feedback/So-impressed-with-Plusnet/m-p/712662#M16479 Mand 2010-06-01T08:16:33Z