topic Re: plusnet pro old and new prices in Plusnet Feedback

plusnet pro old and new prices

nittygritty — Thu, 15 Apr 2010 09:25:20 GMT

hi i signed up to the pro package in march £19.99 now i,ve noticed that the price for pro as gone up £3 to £22.99 i,m paying £19.99 at the mo, will i still continue to pay this or am i going to have to fork out an extra £3 a month?

Re: plusnet pro old and new prices

Oldjim — Thu, 15 Apr 2010 09:30:19 GMT

The price will stay the same for 12 months,
I am not sure if the reduced Market 3 Exchange price applies to existing products or whether you need to request a change to benefit

Re: plusnet pro old and new prices

Mand — Thu, 15 Apr 2010 09:49:10 GMT

Hi there nittygritty,
You'll continue to pay your current price until at least next year.
We'll contact you in the future if the price is going to change.

Re: plusnet pro old and new prices

nittygritty — Thu, 15 Apr 2010 09:56:31 GMT

thanks for clearing that up mand and Oldjim

Re: plusnet pro old and new prices

MakeTeaNotWar — Thu, 15 Apr 2010 14:47:31 GMT

I bloomin' hope you don't put the price up after the 12 months is up, its typically at that point providers should be trying to retain our custom not encourage us to find a cheaper solution elsewhere!

Re: plusnet pro old and new prices

Oldjim — Thu, 15 Apr 2010 14:55:29 GMT

I can only speak for the Value product but the new signups will be paying 50p per month more than existing users for 12 months.
I would very much doubt if that disparity will be allowed to continue after thge 12 month price fix