https://community.plus.net/t5/Plusnet-Feedback/Thanks-Mostly-smooth-migration/m-p/709723#M16102 Hi,<BR />Just wanted to post something positive about my experiances with PN so far as there's a lot of negativity about! <BR />I've just migrated to PN Pro and I wanted to say well done for a smooth transaction and so far the speeds I've recieved have been fantastic, youtube videos load INSTANTLY, there's no waiting around it's like a whole different web experiance lol so I'm very impressed with the quality of service. Only problem was you billed me £6.99 for P&amp;P on the free router, but I canceled my hardware order a few weeks before my line migrated, bit of a pain being out of pocket until you refund it but customer services responded in a very timely fashion and promised a refund.<BR />Cheers and keep it up!<BR /> Mon, 12 Apr 2010 11:13:14 GMT MakeTeaNotWar 2010-04-12T11:13:14Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-Mostly-smooth-migration/m-p/709723#M16102 Hi,<BR />Just wanted to post something positive about my experiances with PN so far as there's a lot of negativity about! <BR />I've just migrated to PN Pro and I wanted to say well done for a smooth transaction and so far the speeds I've recieved have been fantastic, youtube videos load INSTANTLY, there's no waiting around it's like a whole different web experiance lol so I'm very impressed with the quality of service. Only problem was you billed me £6.99 for P&amp;P on the free router, but I canceled my hardware order a few weeks before my line migrated, bit of a pain being out of pocket until you refund it but customer services responded in a very timely fashion and promised a refund.<BR />Cheers and keep it up!<BR /> Mon, 12 Apr 2010 11:13:14 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-Mostly-smooth-migration/m-p/709723#M16102 MakeTeaNotWar 2010-04-12T11:13:14Z https://community.plus.net/t5/Plusnet-Feedback/Thanks-Mostly-smooth-migration/m-p/709724#M16103 Hi there, <BR />Thanks for the feedback, glad to hear you're (mostly) happy so far. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />Love the username BTW <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@0FA1396AC0773F33E2DC472BB4F75D3C/images/emoticons/wink.gif" alt="Wink" title="Wink" /> Mon, 12 Apr 2010 11:18:30 GMT https://community.plus.net/t5/Plusnet-Feedback/Thanks-Mostly-smooth-migration/m-p/709724#M16103 Mand 2010-04-12T11:18:30Z