topic Re: The DLink DSL-2640B in Plusnet Feedback

The DLink DSL-2640B

SeanM — Sat, 24 Jan 2009 13:10:57 GMT

What a complete waste of time this has turned out to be. OK so I got a better connection speed but the wireless on it is useless. 20% standing right next to it... walk out the room and it's gone. Back onto the 3Com for now. Looks like the DLink will be going on Ebay.

Re: The DLink DSL-2640B

SeanM — Sat, 24 Jan 2009 13:21:36 GMT

What I forgot to add is this is the free one PlusNet provided me.

Re: The DLink DSL-2640B

Anotherone — Sat, 24 Jan 2009 17:57:31 GMT

Not a deferred item is it? -Warranty?

Re: The DLink DSL-2640B

pierre_pierre — Sat, 24 Jan 2009 19:11:48 GMT

and not yours to sell for 12 month

Re: The DLink DSL-2640B

scootie — Sat, 24 Jan 2009 20:11:23 GMT

what wireless card/usb adapter are you using and have you tried a diffrent one to see if its a problem with compatablity side off things.

Re: The DLink DSL-2640B

barky — Sat, 24 Jan 2009 21:53:07 GMT

seems a perfectly good wireless router to me, that Dlink - I'm getting 80 to 85 % signal strength (connection speed 24mb/s from router to pc), through a brick wall with a DECT phone hub right beside the router

Re: The DLink DSL-2640B

SeanM — Sat, 24 Jan 2009 23:25:53 GMT

It's mine as long as I stay in my contract for 12 months or pay the full price of it if I leave.
It may be a good router but this one certainly has a problem if that's the case. The signal was so bad my phone, netbook, laptop couldn't connect unless in the same room yet my 5+ year old 3com gets me a signal upstairs and like barky it's also sat next to a DECT phone.

Re: The DLink DSL-2640B

jmd — Sun, 25 Jan 2009 15:27:57 GMT

I have had 2 D link routers now from Plusnet and neither of them will connect. Have followed the excellently straightforward instructions too.
So continuing to use old Belkin already have - having spent hours messing about with the D Links have given up on changing over!

Re: The DLink DSL-2640B

davidj66 — Mon, 26 Jan 2009 08:21:33 GMT

I was sent DLink DSL-2640B when I joined 4 months ago. So far has comfortably outperformed Orange "Livebox" ,Buffalo and Belkin routers I had before.Getting good or excellent signals throughout the house,in the garage and in the garden with WPA-PSK encryption enabled .Have used 4 different PCI or USB cards. Suggest you may have faulty routers?

Re: The DLink DSL-2640B

SeanM — Mon, 26 Jan 2009 12:25:28 GMT

Cheers Dave... I'll raise a ticket and see if Plusnet can send me another one.

Re: The DLink DSL-2640B

wacky17 — Mon, 26 Jan 2009 20:11:25 GMT

Sorry if you have already tried this but have you tried unticking the autoscan and change the channel to say 2? The reason i say this is my laptop doesnt connect when the autoscan is enabled.

Re: The DLink DSL-2640B

SeanM — Sat, 31 Jan 2009 17:19:04 GMT

Hi yep.. I originally set it up to use the same channel that my old router uses without any problems. I've tried it with both settings and even standing next to it you only get about a 25% signal strength. I've raised a ticket now so hopefully I'll get sent a replacement.

Re: The DLink DSL-2640B

SeanM — Sun, 01 Feb 2009 00:23:33 GMT

A new router is on it's way out to me! Excellent service only logged the ticket today.

Re: The DLink DSL-2640B

VileReynard — Sun, 01 Feb 2009 01:41:46 GMT

Quote from: SeanM
What a complete waste of time this has turned out to be. OK so I got a better connection speed but the wireless on it is useless. 20% standing right next to it... walk out the room and it's gone. Back onto the 3Com for now. Looks like the DLink will be going on Ebay.

Even you were the owner, it's morally unsound to offer damaged goods for sale, presumably as "hardly used".

Re: The DLink DSL-2640B

hulls — Sun, 01 Feb 2009 21:31:08 GMT

Hi
I also received one of these yesterday, having agreed to stay for another year (not a difficult choice). I also found the Plusnet instructions fairly easy to follow, but initially had a couple of problems, which seem to have sorted themselves out. As far as I can tell, my sync speed seems higher than with my old Belkin :). I'm not convinced about the signal strength, but it doesn't seem very different according to the bars on the connection status.
So far so good
John

Re: The DLink DSL-2640B

VileReynard — Sun, 01 Feb 2009 21:59:23 GMT

A major improvement you can make to wireless is to change the channel from the default (often 6).
To channel 1, 6 or 11 (don't use any other).
I don't know if there is anything for Windows but for Linux enter the command

iwlist scan

It will show the channel used and the signal strength for all nearby access points (and other information).

Re: The DLink DSL-2640B

SeanM — Tue, 03 Feb 2009 18:41:06 GMT

Got the replacement today & it is now set up and working a treat. Wireless signal is pretty decent around the house and I'm getting far higher connection speeds. I know it'll take a day or two to see the full benefit of sync'ing at over a Mbit higher (around 7.5Mbit) but even rendering pages is a lot faster.
Once again thanks to the Plusnet team for getting this sorted and the faulty router will be dispatched back to you asap.