topic Re: Web service - OR NOT in Plusnet Feedback https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703996#M13221 Unfortunately the swift move over to PHP5 was somewhat forced upon us, hence the lack of notice. I see you've now found the support you needed in the forums from Gabe (many thanks).<BR />Sorry you felt fobbed off on the phone, I'll speak to the agent who you spoke to and make sure they give the correct advice in future. Tue, 06 Apr 2010 10:24:04 GMT Chris 2010-04-06T10:24:04Z Web service - OR NOT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703992#M13217 <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@5CA762C7B9B1D4AB36AAB959133ED0B4/images/emoticons/angry.gif" alt="Angry" title="Angry" /> Its seems that plusnet have upgraded to PHP5 from PHP4 but there appears a lack of forethought and testing. When I called PlusNet webservice the guy said, and get this "Oh I don't know why the security images are not working, I'll talk to my supervisor... I'll put you on hold...... Oh! We don't support PHP!" WHAT! What's more PlusNet do not answer your tickets. It's been 20 days up to now. I think I might have to find another provider and take my customers with me... ALL 230 of them so think on PlusNet... Get a GRIP! Fri, 02 Apr 2010 20:43:14 GMT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703992#M13217 netman 2010-04-02T20:43:14Z Re: Web service - OR NOT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703993#M13218 Playing devils advocate.&nbsp; It could be that Support doesn't offer <I>support</I> on PHP issues.&nbsp; Your best bet would be to post a err post in these forums, I'm sure some of the people here are PHP guru's who'll be able to figure it out. Mon, 05 Apr 2010 11:40:51 GMT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703993#M13218 David_W 2010-04-05T11:40:51Z Re: Web service - OR NOT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703994#M13219 he is being sorted by Gabe on another thread Mon, 05 Apr 2010 12:09:09 GMT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703994#M13219 pierre_pierre 2010-04-05T12:09:09Z Re: Web service - OR NOT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703995#M13220 <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /><BR />Gabe is a STAR and I am following the advice on another thread.<BR />I know that PN are not Gurus in every field but what narks me is when I flobbed off on the phone. Customer support is surposed to be that. Still we're getting there!&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@C99FFF55540079D701B20BB503070F3D/images/emoticons/cool.gif" alt="Cool" title="Cool" /> Mon, 05 Apr 2010 17:12:19 GMT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703995#M13220 netman 2010-04-05T17:12:19Z Re: Web service - OR NOT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703996#M13221 Unfortunately the swift move over to PHP5 was somewhat forced upon us, hence the lack of notice. I see you've now found the support you needed in the forums from Gabe (many thanks).<BR />Sorry you felt fobbed off on the phone, I'll speak to the agent who you spoke to and make sure they give the correct advice in future. Tue, 06 Apr 2010 10:24:04 GMT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703996#M13221 Chris 2010-04-06T10:24:04Z Re: Web service - OR NOT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703997#M13222 but surely the advice given was correct?<BR />The platform supports PHP<BR />Calling the callcentre for support = They dont offer support on your own websites etc.. Tue, 06 Apr 2010 14:55:36 GMT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703997#M13222 matt_2k34 2010-04-06T14:55:36Z Re: Web service - OR NOT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703998#M13223 Yes, the advice was correct but the way it was delivered wasn't <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@0FA1396AC0773F33E2DC472BB4F75D3C/images/emoticons/wink.gif" alt="Wink" title="Wink" /> Tue, 06 Apr 2010 14:58:11 GMT https://community.plus.net/t5/Plusnet-Feedback/Web-service-OR-NOT/m-p/703998#M13223 Chris 2010-04-06T14:58:11Z