topic Re: Really slllllooowww after 4pm...anyone else in Plusnet Feedback

Really slllllooowww after 4pm...anyone else

simplesimey — Fri, 14 May 2010 20:12:14 GMT

Have just put a ticket in as my plusnet value broadband speed is about 6MB (really good) up to 3:59pm and at 4:01pm goes down to about 100 - 200 KB .... this makes loading a plus.net support page for example takeing more than a minute.... My flatmate has reverted back to using a dongle on his Mac i.e unusable! Just checking if this is others experience so I know if its not just me? Please bear in mind the support team may have an answer if just me.... Cheers

Re: Really slllllooowww after 4pm...anyone else

paulpicks21 — Fri, 14 May 2010 20:20:50 GMT

Mine seems fine , stays the same speed at all times.
Perhaps some trouble with your local exchange?
Paul.

Re: Really slllllooowww after 4pm...anyone else

dvorak — Fri, 14 May 2010 20:22:39 GMT

find your exchange here and see if it has an issue.

Re: Really slllllooowww after 4pm...anyone else

simplesimey — Fri, 14 May 2010 20:27:55 GMT

I thanks for replies and feel a bit more confident can be resolved. I noticed it was slow on monday pm (could have been slow before this) and have been working at home this week and doing regular speed tests and at 4:00pm speed just falls of cliff....checked exchange and no reported probs ....

Re: Really slllllooowww after 4pm...anyone else

paulpicks21 — Fri, 14 May 2010 20:31:54 GMT

Are you sure your wireless router is secured?
Perhaps at 4pm every kid on your road gets home from school and piggybacks onto your router to play xbox or playstation

Re: Really slllllooowww after 4pm...anyone else

simplesimey — Fri, 14 May 2010 20:46:35 GMT

don't think kids are that reliable to get online at 3:59:59 ...

Re: Really slllllooowww after 4pm...anyone else

adamwalker — Mon, 17 May 2010 12:36:32 GMT

simplesimey,
I've checked your exchange status and this is flagged as green at the moment so contention may not be the issue. Theres nothing in the way of traffic management that should impact you here either. As things stand I can see that you have performed a BT speed test for us, could I please ask you to check this at 4pm today and perform another test for us? I only ask as the first tests only highlights a slight drop in throughput speeds.