topic Re: £25 John Lewis referral voucher in Plusnet Feedback

£25 John Lewis referral voucher

win7xp — Wed, 12 May 2010 08:21:44 GMT

Discriminating against your Northern Ireland customers - are we second class citizens ?
We have no John Lewis stores over here.
Are you offering an alternative voucher ?

Re: £25 John Lewis referral voucher

Mand — Wed, 12 May 2010 09:04:54 GMT

Interesting, I didn't know there weren't any John Lewis stores in NI.
I'll see what the marketing bods say.

Re: £25 John Lewis referral voucher

win7xp — Wed, 12 May 2010 09:09:29 GMT

They have a planning application pending for a superstore outside Belfast but it is getting a lot of opposition from local traders and residents

Re: £25 John Lewis referral voucher

Lurker — Wed, 12 May 2010 10:48:23 GMT

They deliver to NI - so I think the claim of discrimination is at best tongue in cheek, or at worse disingenuous.
Geographically you could be further away from a JL store elsewhere in the UK.
What is it they say, beauty is in the eye of the beholder...

Re: £25 John Lewis referral voucher

Mand — Wed, 12 May 2010 10:49:53 GMT

My suggestion to marketing was tongue-in-cheek too.

Re: £25 John Lewis referral voucher

Lurker — Wed, 12 May 2010 11:00:08 GMT

What, something like 'get a real job'...
Or 'advertising - yawn'...
Either tend to work with the coloured crayons dept.

Re: £25 John Lewis referral voucher

Mand — Wed, 12 May 2010 11:11:50 GMT

The coloured crayons department is our web dev team.

Re: £25 John Lewis referral voucher

win7xp — Wed, 12 May 2010 11:34:11 GMT

Quote from: James_G
Geographically you could be further away from a JL store elsewhere in the UK.

My point exactly.
In these hard economic times perhaps ASDA or tesco vouchers would be more usefull.

Re: £25 John Lewis referral voucher

scootie — Wed, 12 May 2010 11:48:14 GMT

@win7xp. you will find this is because JL is a partner to PN, hence why it makes sense pn can affoard to buy new customers for 25 quid

Re: £25 John Lewis referral voucher

win7xp — Wed, 12 May 2010 11:53:29 GMT

So why can they not spend £25 on Asda or Tesco vouchers instead or do they get a discounted rate from JL ?

Re: £25 John Lewis referral voucher

scootie — Wed, 12 May 2010 12:01:22 GMT

i presume as there a partner they will get a discount, as like you say it would of made more sense to use tesco ect if PN was paying the full 25 quid
bit about the partnership here in a old csc blog http://community.plus.net/blog/2008/09/29/customer-support-centre-update/

Re: £25 John Lewis referral voucher

Lurker — Wed, 12 May 2010 12:24:20 GMT

Quote from: win7xp
Quote from: James_G
Geographically you could be further away from a JL store elsewhere in the UK.

My point exactly.
In these hard economic times perhaps ASDA or tesco vouchers would be more usefull.

Not really the point you made though - you tried to make out you were hard done by because of location.
If indeed you did mean that you would prefer Tesco vouchers, perhaps that would have been a more useful thing to put in your post.
Of course, Tesco vouchers would be no good to me, it would need to be Asda or Morrisons.
But then again, I wouldn't be likely to check the incisors of a horse I was given.
If you just pretend that no voucher is available, you'll find you are no worse off.

Re: £25 John Lewis referral voucher

orbrey — Thu, 13 May 2010 14:34:56 GMT

Hi all,
The vouchers are redeemable online so there shouldn't be any problems - there's instructions on the back of the voucher, essentially you just input the serial number and also the code from under the scratch off panel (the one that's void if removed) when purchasing.
Hope that helps,

Re: £25 John Lewis referral voucher

tiffy — Sun, 16 May 2010 11:03:02 GMT

As another NI user in the same boat, thanks for the information regarding on line usage, did not know that.
Only problem now is getting the voucher back off the wife, she was saving it for her next trip across the water !
Tiffy

Re: £25 John Lewis referral voucher

Mand — Tue, 18 May 2010 07:36:11 GMT

Good luck with that.
If that fails you'll just have to refer someone else and get another one on the quiet.