topic Re: Service in Plusnet Feedback

Service

FEDUP — Sat, 27 Mar 2010 17:38:47 GMT

Anyone know how to contact Tenter Street to talk to some one to solve a connection problem.
Have been in contact with the remote nohelp centre for over a week but no solution to the problem.
jim:orange All caps removed from title in accordance with forum rules mod:end

Re: Service

Oldjim — Sat, 27 Mar 2010 17:45:06 GMT

Try this number 0114 296 5188

Re: Service

orbrey — Mon, 29 Mar 2010 08:26:22 GMT

Hi Fedup,
I've just had a look at the ticket and would suggest setting your DNS servers as a possible fix, either in the network connection on your PC or on your router - please try setting them to the following:
212.159.6.9
212.159.6.10
Or alternatively
212.159.13.49
212.159.13.50
Please let us know if this doesn't make a difference, thanks - if not I'll take a look at the ticket and get this progressed for you.