topic Re: Madasafish transfer fee in Plusnet Feedback

Madasafish transfer fee

danger11 — Sat, 27 Mar 2010 11:12:23 GMT

There charging this for transfer fee, dont know why as it has always been free for uk domains. perhaps its them trying to make an extra buck for the people that dont know the industry properly.
Transfer fee 1 £21.28
Sub Total £21.28
VAT £4.00
Total £25.28

Re: Madasafish transfer fee

reserved — Sun, 28 Mar 2010 14:31:31 GMT

Quote from: danger11

Sub Total £21.28
VAT £4.00

That's more than 17.5%

Re: Madasafish transfer fee

pierre_pierre — Sun, 28 Mar 2010 16:57:48 GMT

about 18.7%

Re: Madasafish transfer fee

danger11 — Sun, 28 Mar 2010 17:15:28 GMT

Here is proof:

Re: Madasafish transfer fee

jelv — Sun, 28 Mar 2010 17:25:44 GMT

TIP: You can attach images in the Additional Options without having to upload them somewhere first.

Re: Madasafish transfer fee

win7xp — Sun, 28 Mar 2010 17:40:06 GMT

Report them to HMRC
Sincerely hope this is not another can of worms waiting to be opened

Re: Madasafish transfer fee

danger11 — Sun, 28 Mar 2010 17:54:37 GMT

Quote from: jelv
TIP: You can attach images in the Additional Options without having to upload them somewhere first.

I dont require your TIP thank you, its a program called screencap which uploads to there server automatically

Re: Madasafish transfer fee

pierre_pierre — Sun, 28 Mar 2010 18:20:33 GMT

dont be so stroppy, the image was so small I could not read it

Re: Madasafish transfer fee

pierre_pierre — Sun, 28 Mar 2010 18:22:37 GMT

heres my screen

Re: Madasafish transfer fee

danger11 — Sun, 28 Mar 2010 18:29:01 GMT

Quote from: pierre_pierre
dont be so stroppy, the image was so small I could not read it

I aint being stroppy, i just dont require your help.
adie:green fixed quote]

Re: Madasafish transfer fee

win7xp — Sun, 28 Mar 2010 18:33:22 GMT

If you don't need anyone's help you won't get any.

Re: Madasafish transfer fee

danger11 — Sun, 28 Mar 2010 18:35:14 GMT

i said your not everyone.
adie:quote

Re: Madasafish transfer fee

dvorak — Sun, 28 Mar 2010 19:02:07 GMT

mod:note
Please can we keep this civil.

Re: Madasafish transfer fee

jelv — Sun, 28 Mar 2010 21:14:50 GMT

1. It is not unusual to see people posting here with images that they have uploaded to various places embodied in the post. I cannot recall anybody previously who has not been grateful for the tip. As consequence of seeing this yet again I posted this suggestion: http://community.plus.net/forum/index.php/topic,84431.0.html
2. It isn't very helpful to post images that are too small to be read. If you had made your image a clickable link to a full size version of the image it would have been helpful.
3. As Peter demonstrated, attaching the image provides a clickable thumbnail which is much preferred.
4. These forums are a Community which works best when other members chip in with help. If you don't want comments, suggestions or tips from other users I suggest these forums are not the place for you and you conduct a private communication with Plusnet through the normal ticket system.

Re: Madasafish transfer fee

adamwalker — Mon, 29 Mar 2010 09:06:59 GMT

FAO danger11,
To confirm there is a fee for an inbound domain transfer, this is charged for any type of domain, however the ammount is clearly wrong and should be £25 inc VAT (or £20.63 inc VAT). With regards to the miscalculation of VAT and the incorrect ex VAT figure I will raise an internal problem to get this fixed as soon as I have the relevant information. Could you please send me a PM with your Mad as a Fish user name and I'll correct the fee for you

Re: Madasafish transfer fee

danger11 — Mon, 29 Mar 2010 19:53:15 GMT

Why is Plusnet charging so much for transfer? i work in the web hosting industry and its always been free to transfer .uk domains. Also can i add when i called madasafish up they said there wasnt going to be a charge.

Re: Madasafish transfer fee

adamwalker — Tue, 30 Mar 2010 08:16:15 GMT

Hi danger11,
We must apologise if anyone did advise that such a fee would not be applicable but I'm afraid it is the case. With regards to the amount of the fee, this is mostly determined by the fact that as an ISP hosting is not our primary business for the Plusnet or Madasafish brands, therefore the pricing may not be as competitive as some dedicated hosts.

Re: Madasafish transfer fee

danger11 — Tue, 30 Mar 2010 17:15:34 GMT

Cheers for the reply,

i have decided to speak to nominet instead. there fee is usualy around £15.

cheers

Re: Madasafish transfer fee

adamwalker — Wed, 31 Mar 2010 13:04:50 GMT

No problem,
I fully understand that this may be too late now but I would like to make you aware of our sister company Just the Name which is a dedicated host and the fees are intended to be more in-line with other such dedicated hosts:
http://www.just-the-name.co.uk/