topic Re: brillant service in Plusnet Feedback

brillant service

woody321 — Sun, 21 Mar 2010 12:49:31 GMT

hi there
Decided to move to plusnet after a onging problem with TALKTALK who have taken up to 8 months to try to get my father who is 82 and has a hearing problem connected passed from pillar to post all the time, still not connected and want to charge him £70 for cancellation for a service he hasnt received.
anyone else experience this type of prob
ANYWAY PLUSNET Are fantastic so far it good to be able to track the order and so far there customer service people have answered my calls within minutes very polite
Ordered on Thursday got router on the Saturday now waiting to go live

Re: brillant service

artmo — Sun, 21 Mar 2010 12:52:37 GMT

Woody welcome to PN and to the forums. You'll find a good bunch of people here who will be pleased to have you on board

Re: brillant service

Mand — Tue, 23 Mar 2010 12:47:54 GMT

Hi there woody,
Welcome to Plusnet and to the forums, hopefully everything will be smooth sailing for you, but if you have any questions at all give us a shout.