https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693811#M11633 Monday's are our busiest day, sorry about the wait!<BR />The Customer Options Team don't work over the weekend so they've always a bit of a backlog to battle through at the start of the week. Mon, 08 Mar 2010 11:21:19 GMT bobpullen 2010-03-08T11:21:19Z https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693809#M11631 Try this alternate cheaper number for mobiles:<BR />0114 296 5098<BR /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@0FA1396AC0773F33E2DC472BB4F75D3C/images/emoticons/wink.gif" alt="Wink" title="Wink" /> Mon, 08 Mar 2010 10:47:19 GMT https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693809#M11631 Lorenzo48 2010-03-08T10:47:19Z https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693810#M11632 ooooooooouchhhhhhh<BR />16.5 minutes wait for cancellations team. Mon, 08 Mar 2010 11:01:13 GMT https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693810#M11632 Lorenzo48 2010-03-08T11:01:13Z https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693811#M11633 Monday's are our busiest day, sorry about the wait!<BR />The Customer Options Team don't work over the weekend so they've always a bit of a backlog to battle through at the start of the week. Mon, 08 Mar 2010 11:21:19 GMT https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693811#M11633 bobpullen 2010-03-08T11:21:19Z https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693812#M11634 Fair enough, it's fine when at home but on mobile it's not cheap to hang on an 0845 and there is no call back/ticket option for MAC.<BR />Just thought I'd help any others who would like to save a little money. <BR />The wait was not a problem, just suprising.<BR /> Mon, 08 Mar 2010 13:08:30 GMT https://community.plus.net/t5/Plusnet-Feedback/MAC-phone-number/m-p/693812#M11634 Lorenzo48 2010-03-08T13:08:30Z