topic Hopeless in Plusnet Feedback

Hopeless

DavidH — Tue, 16 Feb 2010 17:55:14 GMT

I've never known a company to get so many things wrong so many times, then for their staff to contradict themselves and their colleagues so often.
Surely Plusnet hasn't always been as bad as this? I'd heard nothing but good things about them, but that was before the BT take-over. Could this be what has made the difference?

Re: Hopeless

pierre_pierre — Tue, 16 Feb 2010 18:42:43 GMT

how would you know your horse is so high you will kill yourself if you fell off
Also from reading your numerous interfering post you have now left yourself with a ceased line that someone (You) will have to get reconnected, and that can take a week or more and a a cost

Re: Hopeless

moira — Thu, 18 Feb 2010 12:13:21 GMT

I agree with you David and wish id never come to them.
Quite why the next poster has to be so rude when the forum is designed for expressing opinion,I dont know

Re: Hopeless

Chris — Thu, 18 Feb 2010 15:44:09 GMT

@DavidH
Sorry about the problems you've had, I can see that Mand has been replying over in your other thread so I'll leave it in her capable hands.
@Moira
I'm taking a look over your post now and will reply to your ticket shortly too.

Re: Hopeless

DavidH — Fri, 26 Feb 2010 17:16:35 GMT

10 days on and still no nearer ... as I said ...
HOPELESS

Re: Hopeless

Oldjim — Sat, 27 Feb 2010 09:56:59 GMT

jim:orange Topic locked - please keep your complaints in one place mod:end