topic Re: Updated Information on PSTN Closure in Home Phone

Updated Information on PSTN Closure

bmc — Thu, 11 Jun 2026 11:11:34 GMT

Have a look at the following for news. Headline item is no "big bang" on 31st Jan 2027.

https://www.ispreview.co.uk/index.php/2026/06/openreach-says-no-big-bang-in-jan-2027-when-uk-analogue-phones-switch-off.html

Brian

Re: Updated Information on PSTN Closure

Protech — Thu, 11 Jun 2026 13:57:22 GMT

The interview with Richard Tang (Zen) and Openreach’s Juliette Scott covers everything a consumer needs to know at this point. Possibly the most in depth coverage to date.

https://youtu.be/KkL-9O-FAzo?is=X4Sn7C54a9lwsviR

Re: Updated Information on PSTN Closure

Townman — Thu, 11 Jun 2026 15:04:09 GMT

Credibility lost in the first few sentences ... "I'm not very technical ... yet I am in charge of one of the most technically challenging projects BT has undertaken in decades".

There does seem to be a lot of this in BT - people without the right skill sets in key leadership roles.

... the old kit is falling to bits so we need to move people to something more reliable ... which fails totally in a power cut.

... and the way to fix everything is to double the price!!!!!!!!!!!

Re: Updated Information on PSTN Closure

corringham — Thu, 11 Jun 2026 16:24:20 GMT

There won't be a "big bang" - it will be more like a slow motion car crash, starting now.

Re: Updated Information on PSTN Closure

mike600 — Sat, 13 Jun 2026 13:14:15 GMT

That's Openreach's way of extending the deadline, because they know it's going to be missed, without saying they are extending the deadline. If they do the latter, people will procrastinate even more.

Re: Updated Information on PSTN Closure

Baldrick1 — Sat, 13 Jun 2026 14:35:29 GMT

People can only procrastinate with the co-operation of their supplier. Also, as Openreach hike their prices, such procrastination will cost them and/or their supplier an arm and a leg.

In my opinion, it's well worth spending an hour watching the interview.

Re: Updated Information on PSTN Closure

RadioFox — Sat, 13 Jun 2026 20:35:13 GMT

I watched the video on Thursday & left a comment, but despite saying there are currently 6 comments, I can no longer see any.

Can anyone else see any comments?

Re: Updated Information on PSTN Closure

Penny — Sat, 13 Jun 2026 21:22:10 GMT

@RadioFox wrote:

Can anyone else see any comments?

... just clicked through to it - https://www.youtube.com/watch?v=KkL-9O-FAzo - and it does indeed say "6 Comments" - "sort by top, sort by newest" - and no comments visible at all.

Tried all the various settings options - still no comments.

So I clicked "Ask" (ask Gemini). "why have the comments on this video disappeared (?)"

... this was the reply:

If you cannot see the comments on this video, it is likely due to one of the following reasons:

Creator Settings: The video creator may have manually disabled the comments section for this specific video or their entire channel to manage discussions or reduce spam.
"Made for Kids" Designation: YouTube automatically disables comments on any content designated as being aimed at children to comply with safety regulations.
Restricted Mode: If your account or browser is in Restricted Mode, comments that may be deemed inappropriate or sensitive might be hidden from view.
Technical Issues: Occasionally, browser extensions (like ad blockers), a temporary glitch with the YouTube app, or platform-wide server issues can cause the comment section to fail to load.
Account/Policy Restrictions: If you are using a supervised or restricted account (e.g., for users under 18), your ability to view or post comments may be limited.

... I'm guessing the issue would be "Creator Settings" - which was the initial thought when the comments didn't display. Possibly they're not keen for any negative comments about OpenReach to be publicly visible : /

Re: Updated Information on PSTN Closure

RadioFox — Sat, 13 Jun 2026 21:34:50 GMT

Usually, when the creator doesn't allow comments, there's a message under the video saying something like "comments have been disabled for this video". I could already read the 4 or 5 other comments that were there before mine on Thursday. The strange thing is, if the creator deleted all the messages, why does it still show that there are 6 comments? Also, the ability to post new comments is still there. Very odd.

Re: Updated Information on PSTN Closure

bmc — Sun, 14 Jun 2026 09:15:23 GMT

Plentry of comments on the ISPReview page.

Brian

Re: Updated Information on PSTN Closure

pvmb — Sun, 14 Jun 2026 09:24:37 GMT

"Plentry of comments on the ISPReview page."

Bunch of professional cynics?

Re: Updated Information on PSTN Closure

RadioFox — Sun, 14 Jun 2026 11:44:11 GMT

@RadioFox wrote:

I watched the video on Thursday & left a comment, but despite saying there are currently 6 comments, I can no longer see any.

Can anyone else see any comments?

The comments have re-appeared on the YouTube video.

Must have just been a glitch?

Everything you ever wanted to know about the PSTN switch off – the direct line from Openreach

Re: Updated Information on PSTN Closure

mystreet1 — Wed, 26 Aug 2026 09:53:48 GMT

More conflicting information on ISP Review, last paragraph of this article. The switch off is only for business users, residential have until 2030???

https://www.ispreview.co.uk/index.php/2026/08/45-percent-of-uk-landline-users-confused-by-analogue-phone-switch-off-survey-claims.html

Re: Updated Information on PSTN Closure

Protech — Wed, 26 Aug 2026 10:40:37 GMT

"However, it is worth remembering that the 2027 date mentioned earlier is only really a strict deadline for businesses, while consumer lines won’t face a hard disconnection on the same date and there will be a temporary Emergency Voice Access (eVAC) solution for those who fail to migrate (here). But even they will still need to switch by 2030, when thousands of older exchanges will start being retired at scale."

That's very misleading IMHO. eVAC is only going to be available to those users who can't physically migrate due to exchange and service limitations and BT/openreach are going to restrict its availability. That's my understanding.

It's not for those who fail to migrate for other reasons.

Re: Updated Information on PSTN Closure

Baldrick1 — Wed, 26 Aug 2026 11:28:08 GMT

People seem to have the hang up about January 2027 being a deadline for their personal connection.

The bottom line is that as a Plusnet customer, their current PSTN connection will remain until Plusnet decide that they will no longer provide the service, which might or might not be next year.
The cost to Plusnet to rent the connection from Openreach has doubled to that when the vast majority of contracts were started to ‘encourage’ ISPs to move customers to an IP based connection. Therefore, any profit margin on current PSTN services must be minimal, meaning there is little or no incentive to continue this service.

Re: Updated Information on PSTN Closure

corringham — Wed, 26 Aug 2026 18:23:18 GMT

@Baldrick1 wrote:

The bottom line is that as a Plusnet customer, their current PSTN connection will remain until Plusnet decide that they will no longer provide the service, which might or might not be next year.

Are you suggesting Plusnet will be installing their own PSTN exchange equipment? That is the only way they would be able to continue it once PSTN is withdrawn from an exchange.

Some customers will be moved to EVAc, but the number will be low thousands, and on a case by case basis.