topic Re: Keep IP address if move to EE? in Home Phone

Keep IP address if move to EE?

stephendwolff — Thu, 27 Nov 2025 15:33:59 GMT

does anyone know if i'll be able to keep my static IP address (of about 20 years) if i take up the EE home/broadband offer?

Re: Keep IP address if move to EE?

jab1 — Thu, 27 Nov 2025 15:37:15 GMT

@stephendwolff No you won't - EE use a different IP range, and in any case, the static IP is tied to your PN account, which will be closed if you move.

Re: Keep IP address if move to EE?

stephendwolff — Thu, 27 Nov 2025 15:44:31 GMT

ok thanks. So would it change if i moved the Home Phone to a different provider and kept the PlusNet broadband?

Re: Keep IP address if move to EE?

jab1 — Thu, 27 Nov 2025 15:50:04 GMT

To do that, you would have to request PN moved you to a SoGEA connection - assuming you are on FTTC - and wait until they confirmed the move was complete.

At that point, you then have 30 days to move the number to a VOIP provider of your choice, and you would retain the static.

Re: Keep IP address if move to EE?

Townman — Thu, 27 Nov 2025 15:51:09 GMT

You can move the NUMBER to any VoIP provider of your choice, but you need to be careful how you do it.

FIRST you need to change your internet service - either to SoGEA or to FTTP. That will release your telephone number for porting to elsewhere.

If you just go move the phone number to elsewhere, that will terminate your current broadband service and close the account.

Re: Keep IP address if move to EE?

paul_blitz — Fri, 28 Nov 2025 14:54:30 GMT

Several months ago, I upgraded from "Broadband plus phone" to Plusnet SOGEA. The phone was moved separately, but I can confirm that my static IP did not change.