topic Re: most recent calls update in Home Phone

most recent calls update

ruthe — Tue, 18 Nov 2025 15:41:43 GMT

how quickly does the "most recent call" (next to "most recent bills") update please? I made a call about this time yesterday (around 3 -4 pm) and left a message on a voicemail. I want to check time and length of call, but it is not there

Re: most recent calls update

Christopher_G — Thu, 20 Nov 2025 12:22:37 GMT

Hi @ruthe

Welcome to the community.

The calls are calculated every 24 hours, so it should update within 1-2 days.

Chris

Re: most recent calls update

ruthe — Fri, 21 Nov 2025 09:49:32 GMT

Thank you for your reply Christopher. It seems to be updating a bit more slowly at the moment as it is still not there?

Re: most recent calls update

jab1 — Fri, 21 Nov 2025 09:56:11 GMT

@ruthe Was the call to a national (0102/03) number or a free one (0800/0808)?

Re: most recent calls update

ruthe — Fri, 21 Nov 2025 14:37:29 GMT

It was to a mobile, I remember hearing the voicemail message. It's still not there which is strange! I'm having a bit of a dispute with a company and just wanted to make a note for my records.

Re: most recent calls update

jab1 — Fri, 21 Nov 2025 14:39:50 GMT

Have subsequent calls appeared?

Re: most recent calls update

ruthe — Fri, 21 Nov 2025 14:44:16 GMT

I don't think I've made any subsequent calls. I don't use my landline much. The last call listed is on the 13th November, which is probably right.

Re: most recent calls update

jab1 — Fri, 21 Nov 2025 14:57:15 GMT

Four days is a bit of a long gap. Unfortunately, as this is all automated, I don't think there is much anyone can do.

Re: most recent calls update

ruthe — Fri, 21 Nov 2025 15:01:49 GMT

Ok. Thank you very much for your help anyway. Hopefully I won't need it!🙂