topic Re: voicemail in Home Phone

voicemail

rob80 — Mon, 26 Aug 2024 11:25:02 GMT

Recently, dialling 1571 to retrieve my messages just gets me an engaged tone. Is this something to do with BT?

Re: voicemail

adamwalker — Mon, 26 Aug 2024 15:15:22 GMT

Hi there, I've just checked your account and everything seems to be in order. Would it be OK for us to try removing and re-adding 1571 voicemail for you? - Adam

Re: voicemail

rob80 — Mon, 26 Aug 2024 16:12:00 GMT

Yes please, thanks

Re: voicemail

adamwalker — Tue, 27 Aug 2024 14:55:50 GMT

No problem, I've put through an order to remove it and I'll add it back on once that completes in the next 2 or 3 hours.

Re: voicemail

rob80 — Tue, 29 Oct 2024 12:01:46 GMT

I now have the same problem as from 28/10/24. Please assist