topic Re: Can’t add or remove call features in Home Phone

Can’t add or remove call features

Lindab — Wed, 07 Aug 2024 12:26:35 GMT

Hi, for weeks now I have had “awaiting activation “ on voice and Call protect. Please could you help with deleting this as I haven’t ordered or changed anything! Many Thanks

Re: Can’t add or remove call features

jab1 — Wed, 07 Aug 2024 16:19:27 GMT

If they are working, @Lindab , give Customer Support a ring on 0330 123 9123 and ask them to do a manual clean-up.

Re: Can’t add or remove call features

Lindab — Wed, 07 Aug 2024 17:08:56 GMT

Thanks very much John for replying. I will give them a ring

Re: Can’t add or remove call features

willcutforth — Thu, 08 Aug 2024 08:46:42 GMT

@Lindab Did you manage to get this sorted? If not, please pop me a private message and I will sort it for you

Re: Can’t add or remove call features

Lindab — Thu, 08 Aug 2024 15:15:11 GMT

Hi Will, I’ve PM’d you.😀 Many thanks