topic Re: Caller id not working in Home Phone

Caller id not working

Slarti997 — Mon, 12 Jun 2023 14:36:36 GMT

Since switch over on 5th June 2023 we've had no caller id

Re: Caller id not working

Gandalf — Mon, 12 Jun 2023 14:42:47 GMT

Hi @Slarti997

I've placed an order to enable caller display which should be active within 24 hours.

Let us know if there are any issues.

Re: Caller id not working

Slarti997 — Tue, 13 Jun 2023 11:18:47 GMT

Appears OK now Gandalf. Many thanks for tidying things up so swiftly.

Re: Caller id not working

Haz123 — Tue, 28 Nov 2023 10:32:16 GMT

Unable to post , no button showing. I also have this nocaller id showing

Re: Caller id not working

James30 — Tue, 28 Nov 2023 11:36:49 GMT

@Haz123 All sorted, just needed some tinkering at my end. Give it 24 hours for the caller display to start working. I've left a note on your account about something if you could reply and let me know @ https://www.plus.net/wizard/?p=view_question&id=238594756

Thanks

Re: Caller id not working

Haz123 — Tue, 28 Nov 2023 12:48:10 GMT

Not sure if my reply got there.

Thanks for fixing caller id. Will check tomorrow if working.

Don't want voicemail feature if it conflicts with phone voicemail future Thanks

Re: Caller id not working

James30 — Tue, 28 Nov 2023 13:13:45 GMT

Brill that's you all sorted then just give us a shout if it's still not working tomorrow.