topic Re: Phone compatability in Home Phone

Phone compatability

thePParchivist — Fri, 17 Nov 2023 11:03:32 GMT

Prior to the copper switch-off I want to replace my phones. I have in mind the BT Advance with four handsets. Will this be compatible with VOIP on Plusnet?

Re: Phone compatability

jab1 — Fri, 17 Nov 2023 11:06:18 GMT

@thePParchivist PN are not offering a VoIP service - you will need to arrange your own, so I would ask whoever you choose as your VoIP supplier the question.

Re: Phone compatability

thePParchivist — Fri, 17 Nov 2023 11:10:54 GMT

Thanks for that. I may have my terminology mixed up, but I understand I can plug my phone into the appropriate socket on the back of my PN router. That’s what I had in mind.

Re: Phone compatability

Baldrick1 — Fri, 17 Nov 2023 11:14:44 GMT

@thePParchivist

Once the service has gone digital there are two handset types that can be used:

1. Digital IP phone.

2, Your existing analogue phone via an Analogue Telephone Adaptor (ATA). This is the most popular option. Many routers come with a built in ATA. This will work fine with 4 handset DECT phones such as the BT range.

Whilst there is a socket on the Plusnet router, this does not function. As has been pointed out by @jab1 , Plusnet are not providing a digital phone service.

Re: Phone compatability

jab1 — Fri, 17 Nov 2023 11:13:24 GMT

No, you can't, the PN Hubs VoIP capabilities are disabled.

Re: Phone compatability

thePParchivist — Fri, 17 Nov 2023 11:20:02 GMT

Thanks, Baldrick1, that was helpful.

Re: Phone compatability

greygit1 — Fri, 17 Nov 2023 22:43:41 GMT

"Your existing analogue phone via an Analogue Telephone Adaptor (ATA). This is the most popular option. Many routers come with a built in ATA. This will work fine with 4 handset DECT phones such as the BT range."

Do you know how such a solution would work with 3 handset Panasonic model KX-TGC220E?

Just asking for a friend who doesn't want to needlessly throw away currently functioning hardware.

Re: Phone compatability

thePParchivist — Sat, 18 Nov 2023 06:45:25 GMT

Thanks, greygit1.

Sorry, I can't answer your query about Panasonic phones.

Re: Phone compatability

jab1 — Sat, 18 Nov 2023 07:22:13 GMT

@greygit1 wrote:

"Your existing analogue phone via an Analogue Telephone Adaptor (ATA). This is the most popular option. Many routers come with a built in ATA. This will work fine with 4 handset DECT phones such as the BT range."

Do you know how such a solution would work with 3 handset Panasonic model KX-TGC220E?

Just asking for a friend who doesn't want to needlessly throw away currently functioning hardware.

Simple - the base station plugs into the ATA.