topic Re: Home Phone call credit threshold reminder in Home Phone

Home Phone call credit threshold reminder

remikz — Sat, 30 Sep 2023 08:32:43 GMT

Hi,

How do I unsubscribe from automated emails reminding me about my "Home Phone call credit threshold"/

We use around 10% of our "credit" (it's not really credit) per month so don't need them.

Thanks.

willcutforth — Sat, 30 Sep 2023 14:07:16 GMT

Hey there @remikz unfortunately as they are all automated and sent out, we can't stop it from happening. I am sorry about that.

remikz — Sat, 30 Sep 2023 18:53:17 GMT

Hi,

Thanks for your reply.

Sure you can stop them; you need to add the ability to unsubscribe to the code that sends these marketing emails out.

How quickly can you do that please?

Thanks.

Baldrick1 — Sun, 01 Oct 2023 08:09:41 GMT

The PSTN network is being switched off in the next 2 years and Plusnet are not providing a VoIP replacement.

I cannot imagine that additional features like this would be considered.