topic Re: Caller ID with-held (temporarily) remove block in Home Phone

Caller ID with-held (temporarily) remove block

mikcatta — Sat, 30 Sep 2023 18:48:17 GMT

On our Plusnet landline, the outgoing number is always with-held. Is there a way to un-block on a call by call basis, as our mobile phone coverage is really bad at present, and might need to ring the elderly mother, who probably doesn't answer with-held numbers?

Saw an old post on this forum about prefixing with 1470, but I get a "service request is not available" message when I try that.

So to be clear at what Iam asking, I would like to call her, but with my landline number to show at her end.

Re: Caller ID with-held (temporarily) remove block

198kHz — Sat, 30 Sep 2023 20:34:01 GMT

@mikcatta wrote:

Saw an old post on this forum about prefixing with 1470, but I get a "service request is not available" message when I try that.

There are two versions of the 'Number Withhold' facility, one with 1470 override and one without - you seem to have the latter.

When one of the Plusnet Help Team spot this topic they'll be able to get you onto the version with override.

Re: Caller ID with-held (temporarily) remove block

willcutforth — Sun, 01 Oct 2023 10:10:35 GMT

I've changed it now for you @mikcatta so we should all be sorted. Give it 30 mins to an hour and it should be ready.