topic Re: Landline telephone in Home Phone

Landline telephone

chimiste — Mon, 31 Jul 2023 13:17:29 GMT

Landline phone is not functioning for both icoming and outgoing calls. The fault was reported by texting PHONE to 07800008121 at 10.16 am this morning. I have had no message in response to my text. Attempts to use the customer services number 08004320200 using my mobile failed since having pressed 1 as instructed I was the unable to remove this before typing my phone number.

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Re: Landline telephone

markhawkin — Sat, 05 Aug 2023 08:35:10 GMT

@chimiste

On the assumption that you have broadband, does that still work over the phone line?

If so, has it got slower?

I don't think the "1" in the call navigation will upset reporting the faulty phone number.

I haven't had to report a phone line fault for a few years but I think last time i did it via

https://faults.plus.net

which if I recall correctly, asked a few questions then logged the fauly.