Landline Caller ID from international number showing as "unrecognised"

colinob123 — Tue, 04 Jul 2023 13:29:28 GMT

This is related to Caller-ID for international numbers.

Relatives of mine live in a block of flats, and they have Plusnet Broadband and Landline and use a fairly basic BT wireless handset.

The flats recently had a new building intercom installed. The intercom works by calling each flat's registered phone number (whether landline or mobile) when the "doorbell" for that flat is pressed.

We were expecting the incoming intercom call to show a French number (and indeed this is the case in other flats) however it only shows as "unrecognised" on their handset.

Not a bit deal, though it would be nice to be able to assign a unique ringtone for "doorbell" calls but the handset would need to recognise the number to do this.

We've confirmed that Caller-ID works correctly for calls from UK numbers (mobile and landline).

Could the "unrecognised" be due to this being an overseas call? Does Plusnet Caller-ID work with international numbers?

Any advice is greatly appreciated.

Re: Landline Caller ID from international number showing as "unrecognised"

198kHz — Tue, 04 Jul 2023 14:06:53 GMT

Welcome to the forum. 🙂

@colinob123 wrote:

Does Plusnet Caller-ID work with international numbers?

From personal experience, I can confirm that it does.

Re: Landline Caller ID from international number showing as "unrecognised"

colinob123 — Wed, 05 Jul 2023 08:24:06 GMT

Thanks, that's really useful to know.

topic Re: Landline Caller ID from international number showing as "unrecognised" in Home Phone

Landline Caller ID from international number showing as "unrecognised"

Re: Landline Caller ID from international number showing as "unrecognised"

Re: Landline Caller ID from international number showing as "unrecognised"