topic 1572 - intermittent dial tone but no message? in Home Phone

1572 - intermittent dial tone but no message?

suemillard — Sun, 18 Jun 2023 16:42:50 GMT

my landline phone dial tone is persistently "intermittent", which should mean there's a message, but when I dial 1571 there is no message. I can't get the dial tone to reset back to a continuous tone, and while this is ongoing the modem won't connect to the internet unless I disconnect the phone. What's the fix for it?

Re: 1572 - intermittent dial tone but no message?

willcutforth — Mon, 19 Jun 2023 10:42:46 GMT

Welcome to the forums @suemillard sorry to hear you are having the issue.

I checked the line to see if there is a fault and there isn't from what I can see. Have you tried another phone at all?

Re: 1572 - intermittent dial tone but no message?

suemillard — Mon, 19 Jun 2023 15:43:40 GMT

Hi Will - yes, I have tried another handset and also tried it in the master (incoming) socket, and that also gets the intermittent dial tone which I can't clear by listening to messages because there aren't any.

Sue

Re: 1572 - intermittent dial tone but no message?

suemillard — Tue, 20 Jun 2023 10:39:05 GMT

The tone has returned to normal - not through anything I have done!

Still puzzled, but Ok for now!

Sue

Re: 1572 - intermittent dial tone but no message?

willcutforth — Tue, 20 Jun 2023 10:59:07 GMT

Oh that's good! Might have been an issue from the exchange side but the main thing is that it is all back to normal. I didn't reply before now as I was scratching my head with it Let me know if it goes down again though,