topic Re: Caller display not working in Home Phone

Caller display not working

jonsharp — Tue, 13 Jun 2023 13:47:33 GMT

Since moving to Plusnet a few weeks ago my Caller ID display has stopped working. I've checked the service is enabled via website Phone/Call features area and I've followed the FAQ with regard *#234# - no joy - says unavailable, which is clearly not right as it worked fine with BT.

Re: Caller display not working

willcutforth — Tue, 13 Jun 2023 14:25:52 GMT

@jonsharp it wasn't added in on the suppliers side but I have actioned it now for you. It should work within 30 mins but please give it 24 hours

Re: Caller display not working

jonsharp — Tue, 13 Jun 2023 17:13:34 GMT

many thanks - all sorted.

Re: Caller display not working

willcutforth — Wed, 14 Jun 2023 08:53:13 GMT

Awesome glad to hear it. Have a fab day.