topic Re: Caller ID not working after switching from BT in Home Phone

Caller ID not working after switching from BT

hash — Wed, 31 May 2023 17:11:27 GMT

Hi there,

I recently switched to Plusnet from BT but my Caller ID is no longer working despite my Plusnet account showing it being as active.

I've seen numerous posts on the forum reporting such an issue.

Please could someone help me with this.

Thanks!

Gandalf — Thu, 01 Jun 2023 14:23:42 GMT

I'm sorry to hear your caller display is not working.

I've arranged for that to be fixed and it should be activated within 24 hours.

Let me know if there are any issues.

hash — Thu, 01 Jun 2023 17:41:42 GMT

I'm pleased to report that my caller ID is now working again!

Thanks!