topic Re: Caller Line Id not working in Home Phone

Caller Line Id not working

DMB — Wed, 12 Apr 2023 09:31:00 GMT

New to Plusnet and seems my CLI is not working despite being part of the package I'm paying for and it previously worked with my old provider. From looking at other posts it looks like I need a nice friendly Plusnet person from the Help Team to check and reset my settings.

Apart form this, so far very happy, changeover went seamlessly and connection speed just as advertised.

Re: Caller Line Id not working

csmith94 — Thu, 13 Apr 2023 15:28:50 GMT

Hi @DMB, thanks for reaching out over forums. I've placed an order to activate Caller Display on your line, this will be ready within 24 hours. Check back tomorrow and if you still notice it's not working, just let us know

Re: Caller Line Id not working

DMB — Sun, 16 Apr 2023 17:16:48 GMT

Thanks for the help @csmith94 for the help, everything is now working fine