topic Re: Landline is still working! in Home Phone

Landline is still working!

knappettg — Tue, 11 Apr 2023 19:58:33 GMT

I recently upgraded my Full Fibre package to Fibre145 which does not include the landline.

However the landline still works. When will it be disconnected?

Townman — Tue, 11 Apr 2023 22:08:33 GMT

Was the land line with Plusnet or some other provider?

When the order for FTTP was processed, what response did you give to the question about retaining your phone number / service?

knappettg — Wed, 12 Apr 2023 06:14:37 GMT

Landline and fibre to house (60mb) were both with a Plusnet.

I was told that to upgrade to Fibre145 I would no longer be able to have the landline. That is ok as it is only used by marketing companies.

csmith94 — Thu, 13 Apr 2023 11:38:13 GMT

Hi @knappettg, I can see you've spoken to one of my colleague who has sorted this out for you