topic Re: Home Phone/Landline in Home Phone

Home Phone/Landline

Alfie1 — Thu, 02 Mar 2023 16:25:08 GMT

Do i get charged to cancel my land line number? I have 9 months left on my policy

Re: Home Phone/Landline

jgb — Thu, 02 Mar 2023 17:01:51 GMT

If you mean that you have 9 months left on your contract the answer is yes - you will be charged early termination fees for the time left. Plusnet can tell you how much that will come to. Such charges may well be set out in the email you received when you signed up for the contract

I also assume that you mean that you will be cancelling your broadband and line rental, as you cannot have broadband without a landline (unless you are on full fibre).

Re: Home Phone/Landline

Alfie1 — Thu, 02 Mar 2023 17:16:35 GMT

thanks for your reply, no I dont want to cancel Broadband just line rental, no one has a actual phone these days..

Re: Home Phone/Landline

jab1 — Thu, 02 Mar 2023 17:46:07 GMT

@Alfie1 You cannot cancel 'just line rental' - your broadband signal comes down the phone line - without a line, you have no broadband.

Re: Home Phone/Landline

Townman — Fri, 03 Mar 2023 15:51:01 GMT

@Alfie1 wrote:

thanks for your reply, no I dont want to cancel Broadband just line rental, no one has a actual phone these days..

You might choose not to use voice services over the connection, however the line rental covers the provision of the connection for the data service as well. Your contract is an all in one price, just due to history, it shows as two components on the bill.