topic Re: 1571 in Home Phone

1571

Hiho — Wed, 21 Dec 2022 10:30:13 GMT

I have a voicemail service already set up on my phone so want to remove the 1571 option. A previous member suggested changing the voicemail to cut in ahead of the 1571 but I need to have more time to pick up the call. Any thoughts much appreciated.

Re: 1571

198kHz — Wed, 21 Dec 2022 11:46:42 GMT

Welcome to the forum. 🙂

You should be able to opt out of the 1571 facility if you log into the Member Centre, click on 'Phone', then 'Add or remove call features'.

Re: 1571

MatthewWheeler — Wed, 21 Dec 2022 11:49:43 GMT

Hi @Hiho

I'm sorry for any inconvenience having 1571 active on your line is causing.

I've asked our suppliers to remove it for you and it should be gone now

Let us know if there's anything else we can help with

Re: 1571

Hiho — Thu, 22 Dec 2022 11:32:35 GMT

That's really useful info, thank you. I didn't get around to testing it out as the issue got sorted pretty quickly!

Re: 1571

Hiho — Thu, 22 Dec 2022 11:33:25 GMT

Fantastic, all sorted. Thanks very much.