topic Adding caller id and call protect in Home Phone

Adding caller id and call protect

androzz — Sat, 12 Nov 2022 13:48:12 GMT

I've been trying to add these call features since 4.11.2021 (yes 2021 !). Ever since the call feature system shows "awaiting activation which should be within 24 hours" (JOKE). Have raised 4 questions and 2 complaints since then ... all with no feedback or noticeable results. So

1. can some one PLEASE help to add these features

2. Why does Plusnet automatically ignore questions?

Thanks

Re: Adding caller id and call protect

MatthewWheeler — Tue, 15 Nov 2022 12:15:29 GMT

Hi @androzz

I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.

I can't find any accounts with the details on your forum profile. Can you drop me a PM with your full address and postcode so I can try and locate the account that way?